It was a practical approach towards a professional career in customer service.

I can't get my certificate

It is very informative for my advancement in my future career.

Great detailed information to assist the customer service rep!

An interesting and educating course everyone should try

Excellent course. Very interesting

It was a beautiful experience

Amazing Experience.

nice course

SO helpful

excellent

Excellent

Excelente

ممتاز

شكرا

Good and helpful assessment

The course was good overall. It is very similar to the previous two courses so there was a lot of reiteration. The quizzes and questions in the assignments need improvement.

......

While the meaning of this course is good, and there actually is some good information for people who have never worked before, the overall course is completely unprofessional. The program is unedited and you can tell they never so much as tried to do a run through before launch. Errors start immediately and a constant through all of the modules. The system is also completely un-user friendly. Good luck finding anything you need, or getting help in any way. The chat AI was useless and (assuming I actually emailed with a live person) I was only sent to reference pages to find my own answers. Which, par for the course, I found nothing. Just like I did before I emailed.