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Explore the Retail Course Catalog
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Marketing Strategies, Competitive Analysis, Consumer Behaviour, Business-To-Consumer, Branding, Customer experience strategy (CX), Merchandising, Brand Strategy, E-Commerce, Technology Strategies, Innovation
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Employee Retention, Human Capital, Supply Chain, Compensation Management, Supply Chain Management, Digital Transformation, Talent Management, Organizational Strategy, Human Resources Management and Planning, Employee Training, Employee Engagement, Staff Management, E-Commerce, Analytics, Marketing Strategies, Competitive Analysis, Consumer Behaviour, Business-To-Consumer, Branding, Performance Management
Status: PreviewCoursera Instructor Network
Skills you'll gain: Merchandising, Merchandise Displays, Visual Merchandising, Planogram, Retail Management, Consumer Behaviour, Retail Sales, Inventory Management, Inventory Management System, Marketing Psychology, Sales Strategy, Design, Analysis
Status: Free TrialCVS Health
Skills you'll gain: Retail Sales, Data Entry, Customer Inquiries, Customer Service, Team Oriented, Transaction Processing, Customer Data Management, E-Commerce, Order Management, Communication, Incident Management, Inventory Management System, Social Media, Time Management
Status: PreviewUniversità Bocconi
Skills you'll gain: Annual Reports, Financial Statement Analysis, Retail Store Operations, Marketing Communications, Brand Management, Financial Analysis, Business Modeling, Branding, Digital Media Strategy, Business Management, Product Management, Business Strategy, Merchandising, Communication Strategies, Product Development, E-Commerce, Consumer Behaviour, Customer experience strategy (CX)
Status: Free TrialCVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Active Listening, Interviewing Skills, Retail Sales, Cross Selling, Data Entry, Time Management, Professionalism, Customer Complaint Resolution, Customer Relationship Building, Upselling, Customer experience improvement, Company, Product, and Service Knowledge, Customer Inquiries, Customer Engagement, Retail Store Operations, Communication
What brings you to Coursera today?
Status: Free TrialStatus: AI skillsSkills you'll gain: Email Marketing, Social Media Marketing, Marketing Analytics, Search Engine Marketing, Social Media Strategy, Media Planning, Data Storytelling, Google Ads, Marketing Effectiveness, Social Media Campaigns, Search Engine Optimization, Loyalty Programs, E-Commerce, Online Advertising, Customer Retention, Marketing, Marketing Channel, Campaign Management, Interviewing Skills, Applicant Tracking Systems
Status: PreviewKnowledge Accelerators
Skills you'll gain: Power BI, Data Visualization, Data Presentation, Interactive Data Visualization, Data Visualization Software, Dashboard, Data Modeling, Data Import/Export, Business Intelligence, Data Analysis, Data Transformation, Microsoft Excel, Data Cleansing, Business Analytics, Data Sharing, Key Performance Indicators (KPIs)
Status: Free TrialGoogle Cloud
Skills you'll gain: Dataflow, Google Cloud Platform, Data Pipelines, Data Visualization, Serverless Computing, Apache Kafka, Big Data, Cloud Security, Data Processing, MLOps (Machine Learning Operations), Data Infrastructure, AI Personalization, API Gateway, Real Time Data, System Monitoring, Tensorflow, Cloud Infrastructure, Cloud Computing, Identity and Access Management, Debugging
Status: PreviewCoursera Project Network
Skills you'll gain: Customer Analysis, Customer Insights, Unsupervised Learning, Analytics, Marketing Analytics, Applied Machine Learning, Customer Data Management, Data-Driven Decision-Making, Data Analysis, Data Mining, Business Intelligence, Personalized Service, Predictive Modeling, Retail Sales, Machine Learning, Decision Tree Learning, Pandas (Python Package)
Status: Free TrialUniversity of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Data Presentation, Marketing Analytics, Data Visualization, Extract, Transform, Load, Data Governance, Business Analytics, Interactive Data Visualization, Alteryx, Business Intelligence, Data Visualization Software, Predictive Modeling, Data Quality, Analytics, Analytical Skills, Exploratory Data Analysis, Data Analysis, Auditing, Power BI, Machine Learning
Status: Free TrialCVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
In summary, here are 10 of our most popular retail courses
- Retail Marketing Strategy:Â University of Pennsylvania
- Omnichannel Retail Strategy:Â University of Pennsylvania
- Introduction to Merchandising:Â Coursera Instructor Network
- Retail Customer Service:Â CVS Health
- Management of Fashion and Luxury Companies: Università Bocconi
- CVS Health Retail Customer Service:Â CVS Health
- Google Digital Marketing & E-commerce:Â Google
- From Excel to Power BI:Â Knowledge Accelerators
- Vertex AI Search for Retail:Â Google Cloud
- Machine Learning in Retail:Â Coursera Project Network
