Skills you'll gain: Cyber Risk, Risk Appetite, Cyber Governance, Risk Management, Regulatory Compliance, Risk Analysis, Enterprise Risk Management (ERM), Operational Risk, Cyber Security Strategy, Insurance, Compliance Management, Business Communication, Technical Communication, Strategic Communication, Business Reporting, Governance

Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Retention, Predictive Analytics, Customer Insights, Data-Driven Decision-Making, Personalized Service, Marketing Strategies, Business Analytics, Customer Acquisition Management, Customer Relationship Management, Consumer Behaviour

Skills you'll gain: Customer Analysis, Customer Acquisition Management, Customer Insights, Marketing Channel, Marketing Analytics, Customer Relationship Management, Business-To-Consumer, Customer Retention, Customer Engagement, B2B Sales, Operating Cost, Marketing Strategies, Strategic Marketing, Decision Making

Skills you'll gain: Sales Operations, Sales Process, Sales Enablement, Sales Management, Sales Strategy, Sales Training, Sales Pipelines, ChatGPT, Business Ethics, Customer Relationship Management, Data-Driven Decision-Making, Emerging Technologies

Skills you'll gain: User Accounts, Team Management, Regulation and Legal Compliance, Account Management, Software As A Service, Software Installation, System Configuration, Customer Relationship Management, Customer Communications Management, Social Media Management

Skills you'll gain: Generative AI, Return On Investment, Data Ethics, Artificial Intelligence, Business Solutions, Business Process Automation, Operational Efficiency, Automation, Business Transformation, Artificial Intelligence and Machine Learning (AI/ML), Operational Excellence, Business Strategies, Performance Measurement, Ethical Standards And Conduct, Process Improvement, Solution Design, Business Marketing, Customer Support

Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, System Implementation

Skills you'll gain: Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Marketing Analytics, Consumer Behaviour, Real Time Data

Skills you'll gain: Generative AI, Predictive Analytics, Google Cloud Platform, Big Data, Artificial Intelligence and Machine Learning (AI/ML), SQL, Business Intelligence, Python Programming, Customer Relationship Management

Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Business Research, User Accounts

Skills you'll gain: Negotiation, Overcoming Objections, Customer Relationship Management (CRM) Software, Customer Relationship Management, Rapport Building, Stakeholder Management, Sales, Sales Process, Sales Strategy, Customer Relationship Building, Influencing, Sales Pipelines, Environmental Social And Corporate Governance (ESG), Business Metrics, Dashboard

Skills you'll gain: Customer Service, Customer Relationship Building, Customer Engagement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Customer Communications Management, Goal Setting, Google Sheets, Marketing Strategies