This course equips new managers with the practical tools and leadership strategies needed to succeed in their roles. Participants will explore key management skills including emotional intelligence, effective communication, performance management, and delegation. The course also addresses how to build trust, manage conflict, and foster a collaborative team culture. Through real-world scenarios and expert guidance, learners will develop the confidence to lead with clarity, provide constructive feedback, and support both high-performing and struggling team members.
Management Skills for New Managers
Management Skills for New Managers
Instructors: Catherine Mattice
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4.8
(79 reviews)
Beginner level
Recommended experience
5 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Overcome obstacles in delegation using the GROW Model.
Understand and navigate complex human communication dynamics.
Bust performance management myths and build high-performing teams.
Deliver a stellar onboarding experience and advocate for the team's success.
Skills you'll gain
Details to know
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Assessments
6 assignments
Taught in English
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There is 1 module in this course
In this course, you’ll learn how to lead with confidence by mastering essential management skills such as communication, delegation, and performance management. You’ll focus on building emotional intelligence, trust, and cultural awareness to foster a supportive, high-performing team environment. Through expert-led videos, real-world scenarios, interactive exercises, and practical frameworks, you’ll gain the tools to manage effectively, motivate your team, and navigate challenges with clarity, empathy, and impact.
What's included
21 videos6 readings6 assignments
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Learner reviews
4.8
79 reviews
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Showing 3 of 79
FF
5
Reviewed on Jan 13, 2025
This is a good overview, and gives some nice basic concepts of management
CS
4
Reviewed on Sep 3, 2024
Helpful in reaffirming the skills needed for effective management, but many are fairly standard tips you can find many places. Very basic level understanding.
YS
5
Reviewed on Jun 23, 2025
What an excellent class - well taught and so many aha and eye opening moments.
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