Spezialisierung Professional IQ: Preventing and Solving Problems at Work

Spezialisierung Professional IQ: Preventing and Solving Problems at Work

A Compass for Navigating Professional Challenges. Many successful people know the content of Professional IQ; you should, too!

Dozent: C. K. Gunsalus

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4-teilige Kursreihe

Befassen Sie sich eingehend mit einem Thema

4.8

(80 Bewertungen)

Stufe Anfänger

Keine Vorkenntnisse erforderlich

2 months to complete

unter 10 Stunden pro Woche

Flexibler Zeitplan

In Ihrem eigenen Lerntempo lernen

4-teilige Kursreihe

Befassen Sie sich eingehend mit einem Thema

4.8

(80 Bewertungen)

Stufe Anfänger

Keine Vorkenntnisse erforderlich

2 months to complete

unter 10 Stunden pro Woche

Flexibler Zeitplan

In Ihrem eigenen Lerntempo lernen

Was Sie lernen werden

In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves.

This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign.

For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course.

Kompetenzen, die Sie erwerben

Kategorie: Professional Development
Kategorie: Persuasive Communication
Kategorie: Constructive Feedback
Kategorie: Communication
Kategorie: Decision Making
Kategorie: Verbal Communication Skills
Kategorie: Professionalism
Kategorie: Influencing
Kategorie: Personal Development
Kategorie: Personal Integrity
Kategorie: Negotiation
Kategorie: Relationship Building

Wichtige Details

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Unterrichtet in Englisch

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Spezialisierung - 4 Kursreihen

For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course.

Foundations of Professional Identity

KURS 127 Stunden

Was Sie lernen werden

Many find themselves frustrated in their careers by lack of preparation for dealing with predictable dilemmas that regularly arise in the world of work. Two in five professionals fired in their jobs after college are terminated for lying, or misuse of technology. Easy to avoid! Or is it? What if you find you have to compromise your values to keep your job? What if they ask you to lie or cheat, even though you know if you are found out you will be fired? What if you find out the company is breaking the law?

Successful people know about and have the skills taught in this specialization. You should, too. Those who wish to make a difference, build positive reputations, become leaders, and advance in their careers must cultivate professional success skills, along with their specific job skills. The central themes of this course – knowing yourself and your values, recognizing and meeting ethical challenges, using an analytical decision-making framework, identifying potential pitfalls, and developing tools to use in the moment – are essential soft skills for succeeding at work. In short, an ethical framework is necessary, and not just nice; smart ethics, as we define them, are integral to success.

Kompetenzen, die Sie erwerben

Kategorie: Business Ethics

Kategorie: Ethical Standards And Conduct

Kategorie: Decision Making

Kategorie: Trustworthiness

Kategorie: Problem Solving

Kategorie: Professional Development

Kategorie: Professionalism

Kategorie: Personal Development

Kategorie: Communication

Kategorie: Conflict Management

Kategorie: Communication Strategies

Kategorie: Honesty

Kategorie: Self-Awareness

Kategorie: Personal Integrity

Shaping Your Professional Brand

KURS 223 Stunden

Was Sie lernen werden

You've thought about who you are and how you want your career to be. You have some soft skills to deal with situations that could cause problems. What about the team around you? How do you build functional and constructive professional relationships? How can you add value? What do employers look for when they are promoting?

Skill-building in this course will include asking questions, listening, developing likeability (you’d better be stellar if you’re difficult), identifying cognitive bias, apologizing, receiving apologies, and the basics of whistleblowing. After this course, you will be able to: - assess your own listening and reactions and retune them in advance or on the spot for a more constructive outcome - add value at work by keeping situations easy instead of difficult - manage your own approach - be prepared when things go wrong The prerequisite for this course is Course One of the Specialization "Professional IQ: Preventing and Solving Problems at Work".

Kompetenzen, die Sie erwerben

Kategorie: Active Listening

Kategorie: Influencing

Kategorie: Professionalism

Kategorie: Relationship Building

Kategorie: Communication

Kategorie: Critical Thinking and Problem Solving

Kategorie: Empathy

Kategorie: Ethical Standards And Conduct

Kategorie: Personal Development

Kategorie: Decision Making

Kategorie: Professional Development

Kategorie: Conflict Management

Leadership and Influence

KURS 327 Stunden

Was Sie lernen werden

The only thing you get to change is yourself, and in the prerequisites to this course we’ve given you real tools to do that. Now, use those tools to influence the course of your future, your team's future, and your organization's future. Make a plan for yourself that will help you help others, and learn skills to make it happen.

Listening and being sure of your values underpins everything that comes with professional influencer and leadership soft skills. We’ll go on to look at self-assessment and leadership planning, negotiation, addressing and resolving conflict, and successfully identifying and promoting circumstances you want. After this course, you will be able to: - state your own mission and plan with confidence - negotiate and persuade - deal with difficult people - contribute to crafting a working environment you want to work in The prerequisites for this course are Courses One and Two of the Specialization "Professional IQ: Preventing and Solving Problems at Work".

Kompetenzen, die Sie erwerben

Kategorie: Negotiation

Kategorie: Conflict Management

Kategorie: Constructive Feedback

Kategorie: Influencing

Kategorie: Leadership Development

Kategorie: Leadership

Kategorie: Communication

Kategorie: Empowerment

Kategorie: Organizational Leadership

Kategorie: Willingness To Learn

Kategorie: Lifelong Learning

Kategorie: Personal Integrity

Kategorie: Persuasive Communication

Kategorie: Professional Development

Kategorie: People Development

Kategorie: Initiative and Leadership

Kategorie: Branding

Kategorie: Decision Making

Kategorie: Ethical Standards And Conduct

Kategorie: Business Leadership

Professional IQ Capstone

KURS 49 Stunden

Was Sie lernen werden

Kompetenzen, die Sie erwerben

Kategorie: Communication

Kategorie: Personal Attributes

Kategorie: Personal Development

Kategorie: Interpersonal Communications

Kategorie: Leadership

Kategorie: Verbal Communication Skills

Kategorie: Goal Setting

Kategorie: Decision Making

Kategorie: Dealing With Ambiguity

Kategorie: Strategic Decision-Making

Kategorie: Personal Integrity

Kategorie: Self-Awareness

Kategorie: Complex Problem Solving

Kategorie: Professional Development

Kategorie: Leadership Development

Kategorie: Adaptability

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Dozent

C. K. Gunsalus

University of Illinois Urbana-Champaign

4 Kurse21.828 Lernende

von

University of Illinois Urbana-Champaign

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Häufig gestellte Fragen

Time to completion can vary widely based on your schedule. Most learners are able to complete the Specialization in 4-5 months.

Each course in the Specialization is offered on a regular schedule with sessions starting about once per month. If you don't complete a course on the first try, you can easily transfer to the next session, and your completed work and grades will carry over.

No background knowledge is required. This Specialization is designed for anyone interested in having a career to be proud of, helping teams get things done, and inspiring and influencing those around them.

· make strong decisions

· recognize and avoid career-damaging pitfalls

· navigate challenging situations successfully

· prevent and resolve conflicts so as to be value-added members of teams

· know how and when to apologize effectively

· ask constructive questions that advance work objectives

· hone leadership skills now and for the rest of your career

· influence others effectively for constructive group outcomes

Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.