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Results for "service recovery"
- Status: Free Trial
Multiple educators
Skills you'll gain: Security Controls, Network Security, Incident Response, Penetration Testing, Software Development Life Cycle, Computer Security Incident Management, Information Assurance, Cloud Computing Architecture, Computing Platforms, Microsoft Windows, Cyber Governance, Cloud Computing, Encryption, Data Security, Authorization (Computing), Data Storage, Application Security, Cybersecurity, Information Technology, Cryptography
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, IT Service Management, Information Technology Infrastructure Library, Problem Management, Change Control, Configuration Management, Change Requests, Digital Transformation, Service Management, Information Technology Operations, Problem Solving, Order Fulfillment, Design
- Status: Free Trial
Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Server Administration, Active Directory, Linux Administration, Disaster Recovery, System Monitoring, Technical Support and Services, Network Troubleshooting, Windows Servers, System Configuration, Technical Consulting, Virtualization, Data Storage, Web Servers, Dynamic Host Configuration Protocol (DHCP), User Accounts
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Power BI, Datamaps, Microsoft Excel, Microsoft Power Platform, Data Analysis, Data Visualization, Data Collection, Business Intelligence, Data Integration, Data Pipelines, Application Deployment, Database Design, Data Manipulation, Data Security, Microsoft 365, Timelines, Business Modeling, Data Mapping, Business Analytics, SQL
- Status: Free Trial
Skills you'll gain: Cloud Computing Architecture, Cloud Computing, Cloud Security, Cloud Services, Cloud Infrastructure, Public Cloud, Cloud Storage, Serverless Computing, Cloud-Native Computing, Application Deployment, Hybrid Cloud Computing, Identity and Access Management, Virtualization, Virtual Machines, Microservices, DevOps
What brings you to Coursera today?
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Threat Modeling, MITRE ATT&CK Framework, Azure Active Directory, Penetration Testing, Vulnerability Management, Network Security, Threat Management, Authentications, Cyber Security Strategy, Cybersecurity, Cloud Computing, Cryptography, Security Management, Generative AI, Records Management, Compliance Management, Cyber Threat Intelligence, Cloud Security, Active Directory, Computer Security Incident Management
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Microsoft PowerPoint, Microsoft Power Platform, Microsoft Copilot, Microsoft Power Automate/Flow, Microsoft 365, Microsoft Word, Microsoft Excel, Power BI, Spreadsheet Software, Collaborative Software, Excel Formulas, Data Visualization, Presentations, Data Integration, Dashboard, Business Intelligence, Microsoft Azure, Business Process Automation, Data Analysis
- Status: Free Trial
Skills you'll gain: Digital Transformation, Customer Engagement, Customer Insights, Enterprise Resource Planning, SAP Applications, Cybersecurity, Solution Design, Business Transformation, Cloud Computing, Consulting, Verification And Validation, System Design and Implementation, Project Management, Cloud Platforms, Systems Architecture, Technical Design, Cloud Services, Test Planning, Technical Consulting, Cloud Solutions
- Status: Free Trial
Google Cloud
Skills you'll gain: Prompt Engineering, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Generative AI, Cloud Applications, Containerization, Identity and Access Management, Cloud Services, Cloud Computing, Virtual Machines, Cloud Storage, Network Infrastructure, Application Deployment, Data Storage Technologies, Serverless Computing, Scalability
- Status: Free Trial
Skills you'll gain: Dashboard, Data Warehousing, Data Visualization, SQL, Data Storytelling, Data Migration, Data Security, IBM DB2, Pivot Tables And Charts, Descriptive Statistics, Data Management, Database Design, MySQL, Cloud Storage, Extract, Transform, Load, Data Architecture, Data Cleansing, Databases, Business Intelligence, Data Analysis
- Status: Free Trial
CVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
In summary, here are 10 of our most popular service recovery courses
- IBM and ISC2 Cybersecurity Specialist: IBM
- Customer Service Fundamentals: Knowledge Accelerators
- Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera Instructor Network
- System Administration and IT Infrastructure Services: Google
- Microsoft Power BI Data Analyst: Microsoft
- Introduction to Cloud Computing: IBM
- Microsoft Cybersecurity Analyst: Microsoft
- Master Microsoft Office 365 and Power Platform: Microsoft
- SAP Technology Consultant: SAP
- Google Cloud Fundamentals: Core Infrastructure: Google Cloud