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Results for "customer-centric strategy"
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Duke University
Skills you'll gain: Agile Product Development, Customer Insights, Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Relationship Management (CRM) Software, Value Propositions, Market Research, Business Process Improvement
IE Business School
Skills you'll gain: Survey Creation, Marketing Planning, Market Research, Product Marketing, Consumer Behaviour, Value Propositions, Market Analysis, Marketing, Business Planning, Marketing Channel, Peer Review, Product Strategy, Target Market, Research Design, Data Analysis, Marketing Strategy and Techniques, Marketing Communications, Marketing Psychology, Strategic Marketing, Marketing Management
University of Virginia
Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Cyber Risk, Design Thinking, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Product Lifecycle Management, Technical Communication, Value Propositions
Starweaver
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Analysis, Customer Data Management, Customer Insights, Process Mapping, Customer Engagement, Customer Service, Business Strategies, Customer Success Management, Customer Retention, User Experience, Target Audience, Customer Communications Management, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Scalability
- Status: Free
University of London
Skills you'll gain: Corporate Strategy, Business Strategy, Organizational Strategy, Strategic Decision-Making, Business, Mergers & Acquisitions, Growth Strategies, New Business Development, Business Valuation, Resource Allocation, Analysis
- Status: Free
Coursera Instructor Network
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Retention, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making, Goal Setting, Needs Assessment
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Profit and Loss (P&L) Management
Digital Marketing Institute
Skills you'll gain: Marketing Channel, E-Commerce, Web Analytics and SEO, Campaign Management, Digital Marketing, Search Engine Marketing, Marketing Strategies, Integrated Marketing Communications, Marketing Effectiveness, Marketing, Email Marketing, Content Marketing, Advertising, Social Media Marketing, Social Media, Business-To-Consumer, Customer Service, Target Audience
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Engagement, Customer Analysis, Customer Advocacy, Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Market Opportunities, Value Propositions, Target Market, Innovation, Socioeconomics, Advocacy, Business Ethics, Environmental Issue
University of London
Skills you'll gain: Marketing Strategies, Marketing Planning, Strategic Marketing, Marketing Strategy and Techniques, Competitive Analysis, Marketing, Marketing Effectiveness, Marketing Management, Business Strategy, Market Analysis, Strategic Planning, Target Market, Market Opportunities, Market Dynamics, Analysis, Business, Business Analysis, Auditing
University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Communication, Contract Management, Influencing, Planning, Decision Making, Ethical Standards And Conduct, Industrial and Organizational Psychology
Searches related to customer-centric strategy
In summary, here are 10 of our most popular customer-centric strategy courses
- Customer Service Fundamentals:Â Knowledge Accelerators
- Customer-Centric Innovation:Â Duke University
- Marketing Strategy:Â IE Business School
- Customer-Centric IT Strategy:Â University of Virginia
- Customer Relationship Management:Â Starweaver
- Corporate Strategy :Â University of London
- How to Develop an Account Strategy:Â Coursera Instructor Network
- Customer Centricity as Competitive Advantage - Jagdish Sheth:Â Kennesaw State University
- Digital Channel Planning and E-Commerce Strategy:Â Digital Marketing Institute
- Customer Centricity with Professor Jagdish Sheth:Â Kennesaw State University