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Results for "customer support automation"
Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication
Skills you'll gain: Robotic Process Automation, Web Scraping, User Interface (UI), Business Process Automation, Automation, Email Security, UI Components, Test Automation, User Interface (UI) Design, Data Import/Export, Excel Macros, Scripting, IT Automation, Data Cleansing, Software Development Tools, Data Integration, Integrated Development Environments, Unstructured Data, Application Deployment, Configuration Management
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Organizational Skills
Akamai Technologies, Inc.
Skills you'll gain: SQL, Linux, Endpoint Security, Database Management, HTML and CSS, Incident Response, Relational Databases, Network Security, Database Systems, Vulnerability Scanning, Linux Administration, File Systems, Routing Protocols, OSI Models, Responsive Web Design, Hypertext Markup Language (HTML), Application Development, TCP/IP, Scripting, MySQL
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Customer Support, Personalized Service, Customer Service, Image Analysis, Product Support, Customer Insights, Email Marketing, Artificial Intelligence, Operational Efficiency, Automation
Vanderbilt University
Skills you'll gain: ChatGPT, Ideation, Verification And Validation, Data Presentation, Generative AI, Document Management, Creative Thinking, Image Analysis, Data Capture, Artificial Intelligence, OpenAI, Data Analysis, Organizational Skills, Risk Management Framework, Computer Vision, Productivity Software, Microsoft Excel, Creativity, Data Ethics, Information Management
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Process Improvement
Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Help Desk Support, Information Technology, Hardware Troubleshooting, Microsoft Windows, Linux, Computer Networking, Computational Logic, Technical Documentation
Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, IT Management, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Debugging, Containerization, Bash (Scripting Language), Infrastructure as Code (IaC), Configuration Management, Cloud Services, Puppet (Configuration Management Tool), Docker (Software), DevOps, Technical Communication, Network Troubleshooting, Linux Commands, Linux, Scripting, Automation, Python Programming, Computer Programming
In summary, here are 10 of our most popular customer support automation courses
- Generative AI for Customer Support:Â IBM
- Robotic Process Automation (RPA):Â UiPath
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- Akamai Customer Consulting and Support:Â Akamai Technologies, Inc.
- Customer Service Fundamentals:Â Knowledge Accelerators
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- GenAI for Customer Support:Â Coursera Instructor Network
- Generative AI Automation:Â Vanderbilt University
- Customer Support digital transformation with HubSpot:Â Coursera Project Network
- Technical Support Fundamentals:Â Google