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Results for "customer engagement strategy"
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management, Business Requirements, Presentations
- Status: Free
University of London
Skills you'll gain: Corporate Strategy, Business Strategy, Organizational Strategy, Strategic Decision-Making, Business, Mergers & Acquisitions, Growth Strategies, New Business Development, Business Valuation, Resource Allocation, Analysis
Coursera Project Network
Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Content Marketing, Goal Setting, Social Media Strategy, Social Media, Marketing, Marketing Planning, Customer Engagement
IE Business School
Skills you'll gain: Survey Creation, Marketing Planning, Market Research, Product Marketing, Consumer Behaviour, Value Propositions, Market Analysis, Marketing, Business Planning, Marketing Channel, Peer Review, Product Strategy, Target Market, Research Design, Data Analysis, Marketing Strategy and Techniques, Marketing Communications, Marketing Psychology, Strategic Marketing, Marketing Management
Coursera Project Network
Skills you'll gain: Facebook, Corporate Communications, Customer Insights, Social Media Marketing, Marketing Effectiveness, Marketing Analytics, Social Media, Marketing Strategy and Techniques, Target Audience
- Status: Free
Coursera Instructor Network
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Retention, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making, Goal Setting, Needs Assessment
Illinois Tech
Skills you'll gain: Global Marketing, Brand Management, Marketing, Strategic Marketing, Customer Relationship Management, Marketing Strategy and Techniques, Digital Marketing, Marketing Communications, Business Ethics, Social Media Marketing, Market Research, Value Propositions, New Product Development, Consumer Behaviour, Corporate Sustainability, Innovation
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Business Strategy, Game Theory, Strategic Thinking, Competitive Analysis, Strategic Partnership, Product Strategy, Strategic Decision-Making, Market Dynamics, New Product Development, Market Analysis, Innovation
Simplilearn
Skills you'll gain: Content Strategy, Content Marketing, Social Media Content, Marketing Strategies, Content Creation, Email Marketing, Digital Marketing, Brand Strategy, Advertising, Web Analytics and SEO, Performance Measurement, Business-To-Consumer, Target Audience, Key Performance Indicators (KPIs), Customer Engagement, B2B Sales
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Marketing Analytics, Consumer Behaviour, Real Time Data
In summary, here are 10 of our most popular customer engagement strategy courses
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Customer Service Fundamentals:Â Knowledge Accelerators
- SAP Customer Engagement and Discovery:Â SAP
- Corporate Strategy :Â University of London
- Choosing a Facebook Post Type Based on Desired Engagement:Â Coursera Project Network
- Marketing Strategy:Â IE Business School
- Measure a Marketing Strategy using Facebook Insights:Â Coursera Project Network
- How to Develop an Account Strategy:Â Coursera Instructor Network
- Marketing Strategy:Â Illinois Tech
- Competitive Strategy: Ludwig-Maximilians-Universität München (LMU)