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Results for "it service management"
Infosec
Skills you'll gain: Security Management, Cyber Governance, IT Management, Cybersecurity, Cyber Security Strategy, Cyber Risk, Cyber Security Policies, Security Strategy, Key Performance Indicators (KPIs), Technical Communication, Risk Management, Corporate Communications, Communication, Change Management
Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Data Presentation, Data Governance, Data Security, Data Migration, Database Design, Data Visualization, Interactive Data Visualization, Descriptive Statistics, Data Mining, Cloud Storage, Data Visualization Software, Extract, Transform, Load, IBM DB2, Data Management, MySQL, Excel Formulas
University of Illinois Urbana-Champaign
Skills you'll gain: Mergers & Acquisitions, Working Capital, Revenue Recognition, Financial Statements, Credit Risk, Accrual Accounting, Financial Analysis, Investments, Corporate Finance, Business Valuation, Financial Statement Analysis, Cash Flows, Accounting Records, Financial Accounting, Financial Management, Income Statement, Accounting, Business Ethics, Finance, Portfolio Management
Skills you'll gain: SQL, Web Scraping, Database Design, MySQL, Data Transformation, Extract, Transform, Load, IBM DB2, Relational Databases, Data Architecture, Jupyter, Data Pipelines, Big Data, Database Management, Data Warehousing, Data Governance, Databases, Stored Procedure, Data Manipulation, Automation, Python Programming
- Status: Free
Icahn School of Medicine at Mount Sinai
Skills you'll gain: Healthcare Industry Knowledge, Health Care Administration, Health Care, Health Information Management and Medical Records, Medical Management, Electronic Medical Record, Information Technology, Regulatory Compliance, Technology Strategies, Patient Treatment, Interoperability, Emerging Technologies, Innovation
University of Virginia
Skills you'll gain: New Product Development, Product Management, Agile Product Development, Innovation, Product Improvement, Ideation, Product Lifecycle Management, Customer Insights, Design and Product, Product Roadmaps, Product Design, Stakeholder Engagement, Customer Engagement, Data-Driven Decision-Making, Web Analytics, Product Testing, Business Modeling
Skills you'll gain: Resource Management, Control Objectives for Information and Related Technology (COBIT), IT Management, Compliance Auditing, Information Technology, Risk Management, Governance, Quality Assurance, Cloud Computing, Human Resources Management and Planning, Technology Strategies, Auditing, Information Technology Infrastructure Library, Business Intelligence, Compliance Management, Vendor Management, Service Management, Organizational Structure, Business Continuity
Macquarie University
Skills you'll gain: Overcoming Objections, Influencing, Risk Management Framework, Persuasive Communication, Governance, Storytelling, Risk Management, Change Management, Organizational Change, Rapport Building, Meeting Facilitation, Conflict Management, Enterprise Risk Management (ERM), Business Transformation, Risk Analysis, Negotiation, Organizational Effectiveness, Stakeholder Management, Leadership, Process Management
IESE Business School
Skills you'll gain: Operational Efficiency, Operational Excellence, Operational Analysis, Business Operations, Service Improvement, Service Management, Service Design, Capacity Management, Process Improvement, Business Process Improvement, Problem Management, Product Assortment, Decision Making
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Client Services, Performance Metric, Service Improvement, Customer Support, Technical Support and Services, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, Communication
University of Colorado Boulder
Skills you'll gain: Failure Analysis, Systems Engineering, Cost Management, Scope Management, Engineering Management, Requirements Management, Risk Management, Root Cause Analysis, Program Management, Project Design, Project Management, Contract Management, Work Breakdown Structure, Change Management, Project Documentation
Northeastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Team Management, Leadership and Management, Organizational Leadership, Culture Transformation, Team Building, Service Management, Innovation, Service Improvement, Process Management, Process Improvement, Health Care Administration, Health Care, Leadership, Empowerment
In summary, here are 10 of our most popular it service management courses
- Management: Infosec
- IBM Data Management: IBM
- Financial Management: University of Illinois Urbana-Champaign
- Data Engineering Foundations: IBM
- Health Care IT: Challenges and Opportunities: Icahn School of Medicine at Mount Sinai
- Digital Product Management: Modern Fundamentals: University of Virginia
- Governance and Management of IT: Packt
- Influencing: Storytelling, Change Management and Governance: Macquarie University
- How to Build an Effective Service Company: IESE Business School
- Dell Technologies Customer Service for Technical Support: Dell