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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Retail Customer Service

      Skills you'll gain: Retail Sales, Data Entry, Customer Inquiries, Customer Service, Team Oriented, Transaction Processing, Customer Data Management, E-Commerce, Order Management, Communication, Incident Management, Inventory Management System, Social Media, Time Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Science Fundamentals with Python and SQL

      Skills you'll gain: SQL, Statistical Hypothesis Testing, Relational Databases, Statistical Analysis, Dashboard, Descriptive Statistics, Jupyter, Data Visualization, Statistical Methods, Web Scraping, Query Languages, Probability Distribution, Probability & Statistics, Statistics, Regression Analysis, Data Analysis Software, Plot (Graphics), Data Visualization Software, Data Science, Python Programming

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      73K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Customer Support

      Skills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.8K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Key Technologies for Business

      Skills you'll gain: Generative AI Agents, Data Literacy, Cloud Computing Architecture, Generative AI, Cloud Computing, Cloud Security, Cloud Services, Cloud Infrastructure, Data Mining, Public Cloud, Cloud Storage, Data Analysis, Data Science, OpenAI, Serverless Computing, Cloud-Native Computing, Data-Driven Decision-Making, ChatGPT, Business Process Automation, Business

      4.7
      Rating, 4.7 out of 5 stars
      ·
      102K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI Automation

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Data Cleansing, Artificial Intelligence, Excel Formulas, Data Analysis, Data Ethics, AI Personalization, Large Language Modeling, Data Processing, Human Machine Interfaces, Data Import/Export, Image Analysis, Mobile Development, Technical Communication, Emerging Technologies, Unstructured Data, Innovation, Computer Vision

      4.8
      Rating, 4.8 out of 5 stars
      ·
      7.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Start the UX Design Process: Empathize, Define, and Ideate

      Skills you'll gain: User Experience Design, Design Thinking, Human Centered Design, User Research, Competitive Analysis, Design Research, Web Content Accessibility Guidelines, Creativity, Psychology, Storytelling

      4.8
      Rating, 4.8 out of 5 stars
      ·
      16K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Leading the Modern Day Business

      Skills you'll gain: Design Thinking, Digital Transformation, Product Management, Business Transformation, New Product Development, Innovation, Ideation, Product Lifecycle Management, Product Development, Technology Strategies, Product Improvement, Product Roadmaps, IT Management, Customer Engagement, Creative Problem-Solving, Prototyping, Business Strategy, Marketing, Leadership and Management, Storytelling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      21K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM iOS and Android Mobile App Developer

      Skills you'll gain: React Native, Flutter (Software), Software Development Life Cycle, iOS Development, Mobile Development, GitHub, Software Architecture, ChatGPT, React Redux, Web Development Tools, Mobile Development Tools, Apple iOS, Figma (Design Software), User Centered Design, User Interface and User Experience (UI/UX) Design, React.js, Responsive Web Design, Development Environment, Android Studio, AI Personalization

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.7K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Business Intelligence

      Skills you'll gain: Dashboard, Stakeholder Engagement, Business Intelligence, Extract, Transform, Load, Tableau Software, Data Modeling, Data Pipelines, Database Design, Data Storytelling, Data Warehousing, Stakeholder Communications, Interviewing Skills, Data Visualization, Business Analysis, Data Integration, Business Process, SQL, Data Analysis, Applicant Tracking Systems, Resilience

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4K reviews

      Advanced · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Learn SQL Basics for Data Science

      Skills you'll gain: Apache Spark, Data Governance, SQL, Presentations, Databricks, Data Quality, Data Pipelines, Data Storytelling, Distributed Computing, Data Presentation, Data Analysis, Big Data, Data Import/Export, Data Science, Exploratory Data Analysis, Data Modeling, Database Design, Descriptive Statistics, Data Visualization, Query Languages

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Process Data from Dirty to Clean

      Skills you'll gain: Data Cleansing, Data Integrity, Data Quality, Sampling (Statistics), Data Transformation, Data Validation, Data Wrangling, Data Manipulation, Data Analysis, SQL, Sample Size Determination, Exploratory Data Analysis, Spreadsheet Software

      4.8
      Rating, 4.8 out of 5 stars
      ·
      18K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Front-End Developer

      Skills you'll gain: Software Development Life Cycle, Bootstrap (Front-End Framework), Cloud-Native Computing, GitHub, Software Architecture, HTML and CSS, Webpack, React Redux, Web Development Tools, Figma (Design Software), User Centered Design, Agile Methodology, React.js, Responsive Web Design, Development Environment, Git (Version Control System), Version Control, Software Design, User Interface and User Experience (UI/UX) Design, Professional Networking

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.9K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    Customer Experience learners also search

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    1…91011…421

    In summary, here are 10 of our most popular customer experience courses

    • Retail Customer Service: CVS Health
    • Data Science Fundamentals with Python and SQL: IBM
    • Generative AI for Customer Support: IBM
    • Key Technologies for Business: IBM
    • Generative AI Automation: Vanderbilt University
    • Start the UX Design Process: Empathize, Define, and Ideate: Google
    • Leading the Modern Day Business: University of Virginia
    • IBM iOS and Android Mobile App Developer: IBM
    • Google Business Intelligence: Google
    • Learn SQL Basics for Data Science: University of California, Davis

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