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Results for "customer complaint resolution"
DeepLearning.AI
Skills you'll gain: Generative AI, PyTorch (Machine Learning Library), Image Analysis, Deep Learning, Artificial Neural Networks, Data Ethics, Applied Machine Learning, Computer Vision, Machine Learning, Computer Graphics, Data Transformation, Artificial Intelligence and Machine Learning (AI/ML), Information Privacy, Data Synthesis
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Social Media
Skills you'll gain: Software Development Life Cycle, Agile Software Development, User Story, Sprint Retrospectives, Agile Methodology, DevOps, Kanban Principles, Development Environment, Information Technology, Software Engineering, Computer Hardware, Agile Project Management, Software Architecture, Software Design, Sprint Planning, Cloud Computing, Backlogs, Cloud-Native Computing, Programming Principles, Scrum (Software Development)
IE Business School
Skills you'll gain: Brand Strategy, Branding, Storytelling, Production Planning, Brand Awareness, Logo Design, Brand Management, Content Marketing, Advertising Campaigns, Target Market, Content Creation, Advertising, Marketing Design, Creative Design, Marketing Communications, Social Media Content, Proposal Development, Value Propositions, Consumer Behaviour, Customer Insights
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Marketing, Marketing, Marketing Strategies, MarTech, Marketing Communications, E-Commerce, Price Negotiation, Consumer Behaviour, Product Development, Product Promotion, Innovation, Customer Engagement
ESSEC Business School
Skills you'll gain: Conflict Management, Negotiation, Diplomacy, Labor Relations, Discussion Facilitation, Stakeholder Management, Communication, Active Listening, International Relations, Analysis
Skills you'll gain: Cloud Computing Architecture, Peripheral Devices, Technical Support, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Desktop Support, Encryption, Data Storage, Software Development Life Cycle, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills, Computer Hardware
University of Virginia
Skills you'll gain: Price Negotiation, Market Dynamics, Product Lifecycle Management, Revenue Management, Product Strategy, Competitive Analysis, Target Market, Global Marketing, Consumer Behaviour, Business Strategy, Marketing Psychology, Cost Accounting, Customer Analysis, Value Propositions, Strategic Marketing, Economics, Demand Planning, Game Theory, Cost Benefit Analysis, Presentations
University of Colorado Boulder
Skills you'll gain: Business Writing, Conflict Management, Teamwork, Constructive Feedback, Decision Making, Cooperation, Business Communication, Collaboration, Writing, Organizational Skills, Interpersonal Communications, Concision, Cultural Diversity, Proofreading, Team Motivation, Communication, Performance Management, Employee Performance Management, Management Training And Development, Emotional Intelligence
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer Analysis, User Feedback, Needs Assessment, Consumer Behaviour, Business Strategies, Market Opportunities
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Research, Business Strategy, Organizational Structure, Organizational Strategy, Peer Review, Game Theory, Strategic Thinking, Competitive Analysis, Strategic Partnership, Product Strategy, Report Writing, Business Consulting, Growth Strategies, Organizational Effectiveness, Strategic Decision-Making, Organizational Change, Business Writing, Compliance Management
In summary, here are 10 of our most popular customer complaint resolution courses
- Generative Adversarial Networks (GANs):Â DeepLearning.AI
- Interacting with Customers:Â CVS Health
- IBM IT Scrum Master:Â IBM
- Branding: The Creative Journey:Â IE Business School
- Marketing in a Digital World:Â University of Illinois Urbana-Champaign
- Mediation and Conflict Resolution:Â ESSEC Business School
- IBM IT Support:Â IBM
- Pricing Strategy Optimization:Â University of Virginia
- Business Communication:Â University of Colorado Boulder
- Customer Centric Innovation:Â University of Illinois Urbana-Champaign