Skills you'll gain: Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, Customer Insights, Business Process Automation, Ethical Standards And Conduct, Language Interpretation, Translation, and Studies, Automation, Natural Language Processing

Skills you'll gain: Persona Development, Experience Design, User Experience, User Centered Design, User Research, Customer Insights, Diversity and Inclusion, Product Development

Skills you'll gain: Crisis Management, Negotiation, Conflict Management, Diplomacy, Leadership, De-escalation Techniques, Advocacy, Governance, International Relations, Social Justice, Diversity and Inclusion, Decision Making

Skills you'll gain: Penetration Testing, Vulnerability Assessments, Vulnerability Scanning, Cyber Security Assessment, Network Security, Virtual Environment

Skills you'll gain: Semiconductors, Hardware Design, Electronic Systems, Embedded Systems, Electrical Engineering, Mechanical Engineering, Manufacturing Processes, Test Engineering, Electronic Components, Engineering Design Process, Systems Integration, Process Development

Skills you'll gain: Transaction Processing, Hybrid Cloud Computing, IBM Cloud, Cloud-Based Integration, Cloud Applications, Midrange Computer, Application Servers, Application Development, Application Programming Interface (API), Business Logic, Maintainability

Skills you'll gain: Virtual Environment, Canva (Software), Color Theory, Design, Creative Design, Graphic and Visual Design Software, Graphic Design

Skills you'll gain: Regulatory Compliance, Data Management, Healthcare Industry Knowledge, Health Information Management and Medical Records, Health Care, General Data Protection Regulation (GDPR), Data Security, Security Management, Personally Identifiable Information, Information Privacy, Electronic Medical Record, Cybersecurity, Data Sharing, Threat Management

Skills you'll gain: Community Development, Architectural Design, Social Justice, Civil Engineering, Design Strategies, Environmental Policy, Environment, Mitigation, Diversity Equity and Inclusion Initiatives, Financial Services

Skills you'll gain: Correlation Analysis, Business Analysis, Spreadsheet Software, Microsoft Excel, Financial Modeling, Business Modeling, Risk Analysis, Complex Problem Solving, Data Analysis

Skills you'll gain: Anomaly Detection, Dimensionality Reduction, Unsupervised Learning, Customer Analysis, Marketing Analytics, Data Mining, Customer Insights, Applied Machine Learning, Machine Learning Algorithms, Target Market, Marketing, Statistical Machine Learning, Machine Learning, Python Programming, Exploratory Data Analysis, Data-Driven Decision-Making, Deep Learning, Algorithms

Skills you'll gain: Stakeholder Management, Corporate Sustainability, Stakeholder Engagement, Business Ethics, Environmental Social And Corporate Governance (ESG), Corporate Strategy, Governance, Business Strategies, Value Propositions, Accountability