Skills you'll gain: Design Thinking, Digital Transformation, Product Management, Business Transformation, New Product Development, Innovation, Ideation, Product Lifecycle Management, Product Development, Technology Strategies, Product Improvement, Product Roadmaps, IT Management, Customer Engagement, Creative Problem-Solving, Team Management, Business Strategy, Marketing, Leadership and Management, Storytelling

Skills you'll gain: De-escalation Techniques, Greeting Customers, Inbound Calls, Data Entry, Customer Data Management, Telephone Skills, Personal Development, Customer Inquiries, Customer Service, Data Management, Teamwork, Verbal Communication Skills, Performance Measurement, Professional Development, Growth Mindedness, Business Metrics, Time Management, Communication, Problem Solving

Skills you'll gain: Social Media Marketing, Social Media Strategy, Social Media Campaigns, Social Media Management, Target Audience, Content Creation, Brand Strategy, Marketing Analytics, Digital Marketing, Brand Awareness, Digital Advertising, Performance Reporting, Advertising Campaigns, Customer Engagement

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Dashboard, Data Analysis Expressions (DAX), Consolidation, Business Reporting, Automation, Data Integration, Data Management, Data Cleansing

Skills you'll gain: Income Statement, Financial Accounting, Design Thinking, Financial Analysis, Annual Reports, Balance Sheet, Customer experience strategy (CX), Business Modeling, Corporate Sustainability, Business Planning, Environmental Issue, Business Ethics, Environmental Social And Corporate Governance (ESG), Professional Development, Leadership Development, Employee Coaching, Innovation, Entrepreneurship, Finance, HR Tech

Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Persona Development, Keyword Research, Digital Marketing, Web Content, Content Strategy, Content Creation, Target Audience, Consumer Behaviour, Algorithms, Data Analysis, Business Reporting

Skills you'll gain: Prompt Engineering, Generative AI, Commercialization, Product Lifecycle Management, Product Improvement, Product Management, Stakeholder Communications, Customer experience improvement, Technical Product Management, ChatGPT, Risk Management, AI Personalization, New Product Development, Product Development, Product Strategy, Innovation, Business Ethics, Artificial Intelligence, Creativity, Large Language Modeling

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, OpenAI, ChatGPT, Process Design, IBM Cloud, Machine Learning, Self Service Technologies, Business Process Automation, Artificial Intelligence, Deep Learning, Application Deployment, Automation, Large Language Modeling, Natural Language Processing, Technical Writing, Customer Service, Image Analysis, Data Science

Skills you'll gain: HubSpot CRM, Issue Tracking, Gmail, Client Support, Customer Relationship Management, Lead Generation, Marketing

Skills you'll gain: Personalized Service, AI Personalization, Generative AI, Customer Service, Customer experience improvement, User Feedback, Business Workflow Analysis, Workflow Management, Customer Analysis, Customer Insights, Artificial Intelligence, Business Ethics, Natural Language Processing

Skills you'll gain: Agile Software Development, Sprint Retrospectives, Software Development Life Cycle, User Story, Agile Methodology, Software Architecture, Development Environment, DevOps, Scrum (Software Development), Software Design, Computer Systems, Conflict Management, Cloud Computing, Infrastructure as Code (IaC), Agile Project Management, Sprint Planning, Leadership, Test Planning, Risk Management, Communication

Skills you'll gain: Big Data, Data Collection, Real Time Data, Marketing Analytics, Social Media Marketing, Social Media, Data Cleansing, Analytics, Data Transformation, Content Performance Analysis, Social Media Strategy, Data-Driven Decision-Making, Crisis Management