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Results for "customer engagement and retention"
Skills you'll gain: Data Mining, Artificial Intelligence, Generative AI, Data Ethics, OpenAI, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Information Architecture, Strategic Decision-Making, Cloud Computing, Data Analysis, Data Science, Deep Learning, Digital Transformation, Data Strategy, Data-Driven Decision-Making, Artificial Neural Networks, Business Strategy, Business Process Automation, ChatGPT
Skills you'll gain: SQL, Jupyter, Data Mining, Data Modeling, Databases, Data Science, Stored Procedure, Relational Databases, R Programming, Database Design, Query Languages, Database Management, Big Data, Computer Programming Tools, GitHub, Data Visualization Software, Application Deployment, Data-Driven Decision-Making, Cloud Computing, Data Analysis
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation
University of Michigan
Skills you'll gain: Employee Engagement, Interactive Learning, Stress Management, Employee Coaching, Emotional Intelligence, Strategic Planning, Personal Development, Professional Development, Collaboration, Leadership, Constructive Feedback, Self-Awareness
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Social Media
ESSEC Business School
Skills you'll gain: Marketing Analytics, Customer Analysis, Advanced Analytics, Business Analytics, Market Research, Customer Insights, R Programming, Data-Driven Decision-Making, Target Market, Data Analysis, Statistical Analysis, Predictive Modeling, Customer Relationship Management, Consumer Behaviour, Statistical Methods, SQL, Probability & Statistics
Skills you'll gain: Dashboard, SQL, Descriptive Statistics, Jupyter, Statistical Analysis, Data Analysis, Probability Distribution, Pandas (Python Package), Data Visualization Software, Statistics, Data Visualization, Databases, Stored Procedure, Web Scraping, Relational Databases, R Programming, Automation, Computer Programming Tools, GitHub, Python Programming
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Retention, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Business Metrics, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Consumer Behaviour, Organizational Structure, Communication
Skills you'll gain: Sales Strategy, Customer Analysis, Customer Relationship Management (CRM) Software, Data Cleansing, Customer Insights, Cross Selling, Sales, Customer Data Management, Upselling, Sales Prospecting, Data Quality, Customer Relationship Management, Advanced Analytics, Data Integrity, Data Analysis, Personalized Service, Customer Engagement, Data-Driven Decision-Making, Data Integration
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Research, Business Strategy, Organizational Structure, Organizational Strategy, Peer Review, Game Theory, Strategic Thinking, Competitive Analysis, Strategic Partnership, Product Strategy, Report Writing, Business Consulting, Growth Strategies, Organizational Effectiveness, Strategic Decision-Making, Organizational Change, Business Writing, Compliance Management
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Market Opportunities, Customer Analysis, Customer Engagement, Target Market, Customer Insights, Customer Acquisition Management, Consumer Behaviour, Business Marketing
Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, MarTech, Marketing Strategies, Customer Engagement, Customer Relationship Management, Business Strategies, Predictive Modeling
In summary, here are 10 of our most popular customer engagement and retention courses
- IBM AI Foundations for Business: IBM
- Introduction to Data Science: IBM
- Customer Centricity as Competitive Advantage - Jagdish Sheth: Kennesaw State University
- Reigniting Employee Engagement: University of Michigan
- Interacting with Customers: CVS Health
- Foundations of marketing analytics: ESSEC Business School
- Data Science Fundamentals with Python and SQL: IBM
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- Customer Data, Analytics, and Segmentation: Microsoft
- Competitive Strategy and Organization Design: Ludwig-Maximilians-Universität München (LMU)