Skills you'll gain: Inbound Calls, Network Routing, Outbound Calls, Security Controls, Customer Service, Operational Efficiency, Customer Engagement, Service Level

Skills you'll gain: Canva (Software), Promotional Materials, Marketing Design, Marketing Materials, Graphic Design, Graphic and Visual Design Software, Design, Marketing Collateral, Branding

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Marketing Automation, Social Media Marketing, Advertising Campaigns, Marketing Strategies, Web Analytics, Product Promotion, Search Engine Optimization, Digital Marketing, Customer Engagement, Advertising

Skills you'll gain: Customer Support, Service Level, Customer Service, Technical Communication, Google Cloud Platform, Cloud Management, Technical Support, Issue Tracking, Personally Identifiable Information

Skills you'll gain: Overcoming Objections, Stakeholder Engagement, Influencing, Diversity and Inclusion, Diversity Awareness, Strategic Communication, Active Listening, Communication, Negotiation, Simulation and Simulation Software, Decision Making

Skills you'll gain: Google Cloud Platform, Customer Analysis, Marketing Analytics, Big Data, Generative AI, Customer Data Management, Customer Insights, Analytics, Predictive Modeling, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Sales Prospecting, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms

Skills you'll gain: Target Audience, Social Media Marketing, Digital Marketing, Social Media, Advertising, Global Marketing, Campaign Management, Regional Sales

Skills you'll gain: Serverless Computing, API Gateway, Amazon Web Services, Cloud Applications, Workflow Management, Microservices, Cloud Computing Architecture, Product Support, Artificial Intelligence, Cloud Services, Customer Relationship Management, Business Workflow Analysis, Python Programming, Security Controls

Skills you'll gain: Facebook, Advertising Campaigns, Brand Awareness, Campaign Management, Lead Generation, Social Media, Social Media Marketing, Social Media Management, Advertising, Marketing, Target Audience, Goal Setting

Skills you'll gain: Financial Statements, Financial Statement Analysis, Business Planning, Income Statement, Balance Sheet, Financial Analysis, Small Business Accounting, Gross Profit, Profit and Loss (P&L) Management, Business Strategy, General Finance, Cash Flows, Business Analysis

Skills you'll gain: Leaflet (Software), React.js, Application Deployment, Application Development, Web Development, HTML and CSS, Responsive Web Design, UI Components, User Interface (UI)

Skills you'll gain: Marketing Planning, Strategic Marketing, Global Marketing, Business-To-Consumer, Marketing, Business Strategy, Marketing Strategy and Techniques, Consumer Behaviour, Value Propositions, B2B Sales, Business Ethics, Customer Insights, Market Research, Culture Transformation