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    Results for "inbound calls"

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: Customer Insights, ChatGPT, AI Personalization, Customer Engagement, Generative AI, Customer experience improvement, Cost Reduction, Prompt Engineering, Personalized Service, Workflow Management, Inbound Calls, Customer Service, Operational Efficiency, Artificial Intelligence, Automation, Analysis

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Azure: Create a Virtual Machine and Deploy a Web Server

      Skills you'll gain: Microsoft Azure, Virtual Machines, Cloud Infrastructure, Cloud Computing, Network Security, Remote Access Systems, Network Infrastructure, Web Servers, Server Administration, Application Deployment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      214 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Dialogflow CX: Parameter Manipulation

      Skills you'll gain: Google Cloud Platform, Data Validation, Cloud Management

      Beginner · Project · Less Than 2 Hours

    • Status: Free
      Free
      D

      DeepLearning.AI

      Building Systems with the ChatGPT API

      Skills you'll gain: Large Language Modeling, ChatGPT, Jupyter, Prompt Engineering, OpenAI, Generative AI, Computational Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      241 reviews

      Beginner · Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Introducción a CRM con HubSpot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Email Marketing, Customer Relationship Building, Dashboard, Customer Data Management, Customer Acquisition Management, Integrated Marketing Communications, Sales Pipelines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      73 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Machine Learning with PySpark: Customer Churn Analysis

      Skills you'll gain:

      4.7
      Rating, 4.7 out of 5 stars
      ·
      19 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Optimice procesos de comunicación con Gmail

      Skills you'll gain: Gmail, Business Correspondence, Organizational Skills, Productivity Software, Scheduling, Google Docs

      4.8
      Rating, 4.8 out of 5 stars
      ·
      75 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      D

      DeepLearning.AI

      Function-Calling and Data Extraction with LLMs

      Skills you'll gain: Large Language Modeling, Generative AI Agents, Unstructured Data, Prompt Engineering, Web Services, Generative AI, Database Application, Application Development, Restful API, Business Process Automation, Artificial Intelligence and Machine Learning (AI/ML), Application Programming Interface (API)

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Intermediate · Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Use AI Builder and Power Apps to Process Invoice Data

      Skills you'll gain: Microsoft Power Platform, Expense Management, Invoicing, Artificial Intelligence, Data Store, Business Process Automation, Microsoft 365

      4.5
      Rating, 4.5 out of 5 stars
      ·
      34 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Customer Understanding and Digital Marketing Channels

      Skills you'll gain: Digital Marketing, Customer experience strategy (CX), Marketing Strategy and Techniques, Marketing Channel, Target Audience, Customer Insights, Content Marketing, Persona Development, Performance Metric, E-Commerce, Email Marketing, Social Media Marketing, Customer Communications Management, Business Metrics, Brand Marketing, Search Engine Optimization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      208 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Dialogflow CX: Enable IVR Features for your Voice Agent

      Skills you'll gain: Google Cloud Platform, Self Service Technologies, Generative AI Agents

      Beginner · Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Business Operations Support in Google Sheets

      Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Spreadsheet Software, Business Operations, Data Analysis, Management Reporting, Workflow Management, Data Maintenance, Productivity Software, Project Documentation, Data Management, Business Process Automation, Resource Allocation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      196 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    1…789…16

    In summary, here are 10 of our most popular inbound calls courses

    • GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
    • Azure: Create a Virtual Machine and Deploy a Web Server: Coursera Project Network
    • Dialogflow CX: Parameter Manipulation: Google Cloud
    • Building Systems with the ChatGPT API: DeepLearning.AI
    • Introducción a CRM con HubSpot: Coursera Project Network
    • Machine Learning with PySpark: Customer Churn Analysis: Coursera Project Network
    • Optimice procesos de comunicación con Gmail: Coursera Project Network
    • Function-Calling and Data Extraction with LLMs: DeepLearning.AI
    • Use AI Builder and Power Apps to Process Invoice Data: Coursera Project Network
    • Customer Understanding and Digital Marketing Channels: Unilever

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