Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "customer complaint resolution"
- Status: Free Trial
University of Virginia
Skills you'll gain: Usability Testing, User Story, Agile Software Development, Continuous Delivery, Agile Methodology, Scrum (Software Development), Agile Product Development, Continuous Deployment, Design Thinking, DevOps, Software Development Methodologies, User Experience Design, Software Development, Team Management, A/B Testing, Analytics, Product Management, Agile Project Management, Persona (User Experience), Product Development
- Status: Free Trial
Skills you'll gain: Data Pipelines, Dataflow, Google Cloud Platform, Data Lakes, Data Warehousing, Real Time Data, Data Visualization, Cloud Storage, Big Data, Tensorflow, Data Infrastructure, Extract, Transform, Load, Data Integration, Apache Spark, Data Processing, Unstructured Data, Analytics, MLOps (Machine Learning Operations), Cloud API, Cloud Infrastructure
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Personalized Service, AI Personalization, Generative AI, Customer Service, Customer experience improvement, User Feedback, Business Workflow Analysis, Workflow Management, Customer Analysis, Customer Insights, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Free Trial
Skills you'll gain: Data Validation, SQL, Spreadsheet Software, Data Analysis, Excel Formulas, Query Languages, Data Manipulation, Data Integration, Pivot Tables And Charts, Data Cleansing, Data Transformation
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: AI Personalization, Machine Learning Methods, HR Tech, Data Ethics, Large Language Modeling, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms, Big Data, Data Governance, Applied Machine Learning, Machine Learning, Human Resources, Analytics, Risk Modeling, Artificial Intelligence, Credit Risk, Customer Engagement, Governance, Business Transformation
- Status: Free Trial
University of Virginia
Skills you'll gain: Usability Testing, User Story, Product Management, Agile Software Development, Continuous Delivery, New Product Development, Agile Methodology, Product Lifecycle Management, Scrum (Software Development), Product Development, Agile Product Development, Continuous Deployment, DevOps, Product Improvement, Software Development Methodologies, Product Roadmaps, User Experience Design, A/B Testing, Analytics, Design Thinking
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Commercialization, Product Lifecycle Management, Product Improvement, Product Management, Stakeholder Communications, Customer experience improvement, Technical Product Management, ChatGPT, Risk Management, AI Personalization, New Product Development, Product Development, Product Strategy, Innovation, Business Ethics, Artificial Intelligence, Creativity, Large Language Modeling
- Status: Free Trial
Macquarie University
Skills you'll gain: Conflict Management, Negotiation, Interpersonal Communications, Mediation, Leadership, Relationship Building, Emotional Intelligence, Cultural Sensitivity, Trustworthiness, Self-Awareness, Cultural Diversity, Communication, Adaptability, Active Listening
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Conflict Management, Relationship Management, Mediation, Negotiation, Employee Engagement, Collaboration, Assertiveness, Stress Management, Leadership Studies, Communication Strategies, Problem Solving, Communication, Active Listening
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, OpenAI, ChatGPT, Process Design, IBM Cloud, Machine Learning, Self Service Technologies, Business Process Automation, Artificial Intelligence, Deep Learning, Application Deployment, Automation, Large Language Modeling, Natural Language Processing, Technical Writing, Customer Service, Image Analysis, Data Science
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: People Analytics, Customer Analysis, Marketing Analytics, Customer Insights, Business Analytics, Financial Statement Analysis, Analytics, Data-Driven Decision-Making, Operational Analysis, Descriptive Analytics, Predictive Analytics, Performance Measurement, Financial Analysis, Peer Review, Workforce Planning, Human Resources Management and Planning, Talent Management, Consumer Behaviour, Data Analysis, Financial Accounting
- Status: Free Trial
Macquarie University
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Dashboard, Data Analysis Expressions (DAX), Consolidation, Business Reporting, Automation, Data Integration, Data Management, Data Cleansing
In summary, here are 10 of our most popular customer complaint resolution courses
- Agile Development: University of Virginia
- Data Engineering, Big Data, and Machine Learning on GCP: Google Cloud
- GenAI for Customer Service Representatives: Coursera Instructor Network
- Analyze Data to Answer Questions: Google
- AI For Business: University of Pennsylvania
- Digital Product Management: University of Virginia
- Generative AI for Product Managers: IBM
- Negotiation skills: Negotiate and resolve conflict: Macquarie University
- Types of Conflict: University of California, Irvine
- AI Foundations for Everyone: IBM