Skills you'll gain: Account Management, AI Personalization, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Engagement, Workflow Management, Prompt Engineering, Business Process Automation, Automation, Communication, Customer Insights, Predictive Modeling, Analytics

Skills you'll gain: Overcoming Objections, Active Listening, Customer Complaint Resolution, Empathy, Customer Service, Verbal Communication Skills, Customer experience improvement, Assertiveness, Conflict Management, Interviewing Skills, Consumer Behaviour, Problem Solving

Skills you'll gain: Adobe Experience Manager, E-Commerce, Business-To-Consumer, Digital Transformation, Project Implementation, Solution Delivery, Program Implementation, Business Requirements, Business Technologies, Technical Consulting, Customer experience strategy (CX), Business Analysis, B2B Sales

Skills you'll gain: Data Storytelling, Data Presentation, Sales Presentation, Persuasive Communication, Presentations, Customer Engagement, Storytelling, Public Speaking, Influencing, Data Analysis, Microsoft PowerPoint

Skills you'll gain: Facebook, E-Commerce, Sales Management, Online Advertising, Digital Advertising, Product Knowledge, Social Media Marketing, Social Media, Product Promotion

Skills you'll gain: Cross-Channel Marketing, Customer experience strategy (CX), Marketing Strategies, Digital Marketing, Digital Media Strategy, Marketing Channel, MarTech, Customer experience improvement, Agile Methodology, AI Personalization, Key Performance Indicators (KPIs), Social Media Management, Budget Management, Consumer Behaviour, Strategic Thinking, Return On Investment, Goal Setting

Skills you'll gain: Unsupervised Learning, Data Visualization, Data Quality, Data Cleansing, Box Plots, Regression Analysis, Forecasting, Histogram, Data Validation, Applied Machine Learning, Machine Learning, Time Series Analysis and Forecasting, Exploratory Data Analysis, Data Science, Classification And Regression Tree (CART), Statistical Modeling, Predictive Modeling, Supervised Learning, Machine Learning Algorithms, Business Intelligence

Skills you'll gain: Cold Calling, Sales Pipelines, Sales Prospecting, Overcoming Objections, Telephone Skills, Sales Presentation, Closing (Sales), Prospecting and Qualification, Setting Appointments, Sales Process, Selling Techniques, Sales Strategy, Value Propositions, Communication

Skills you'll gain: Customer Insights, Blogs, Marketing, Email Marketing, Content Creation, HubSpot CRM, Content Marketing, Marketing Analytics, Marketing Strategies, Customer Engagement, AI Personalization, Lead Generation, Artificial Intelligence

Skills you'll gain: Facebook, Target Audience, Greeting Customers, Social Media Management, Social Media, Business Requirements, Social Media Marketing, Business Writing, Customer Service, Customer Communications Management, Automation, Brand Marketing

Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Customer Support, Large Language Modeling, Image Analysis, Customer Service, Personalized Service, Product Support, Email Marketing, OpenAI, Artificial Intelligence, Computer Vision, Automation

Skills you'll gain: Serverless Computing, Agentic systems, API Gateway, Generative AI Agents, Amazon Web Services, Cloud Computing Architecture, Workflow Management, Prompt Engineering, Secure Coding, Customer Relationship Management, Data Ethics