• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Servicenow
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "servicenow"

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Connect Your Services with Microsoft Azure Service Bus

      Skills you'll gain: Microsoft Azure, Microservices, Distributed Computing, Middleware, C# (Programming Language), Event-Driven Programming, Cloud Storage, Scalability, Real Time Data, Data Management, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      36 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Service Representatives

      Skills you'll gain: Personalized Service, AI Personalization, Generative AI, Customer Service, Customer experience improvement, User Feedback, Business Workflow Analysis, Workflow Management, Customer Analysis, Customer Insights, Artificial Intelligence, Business Ethics, Natural Language Processing

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Service Teams

      Skills you'll gain: Customer Engagement, Customer experience improvement, Generative AI, Customer Service, Team Oriented, Data Ethics, Information Privacy, Compliance Training, Business Process Automation, Automation, Artificial Intelligence, Cross-Functional Collaboration

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidad Austral

      Diseño de Experiencia en Servicios

      Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      730 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Integrate Private Service Connect with Service Directory

      Skills you'll gain: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services

      Beginner · Project · Less Than 2 Hours

    • G

      Google Cloud

      Manage and Secure Distributed Services with GKE Managed Service Mesh

      Skills you'll gain: Kubernetes, Istio, Private Cloud, Cloud Applications, Google Cloud Platform, Multi-Tenant Cloud Environments, Cloud API, Application Deployment, General Networking, Network Infrastructure

      Advanced · Project · Less Than 2 Hours

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Support

      Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Customer Support, Large Language Modeling, Image Analysis, Customer Service, Personalized Service, Product Support, Email Marketing, OpenAI, Artificial Intelligence, Computer Vision, Automation

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Service Directory: Qwik Start

      Skills you'll gain: Google Cloud Platform, Cloud Services, Cloud API, Cloud Storage, Data Management

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Managing Identity Services using AD DS and Microsoft Entra

      Skills you'll gain: Active Directory, Azure Active Directory, Group Policy, Windows Servers, Authentications, Microsoft Azure, Hybrid Cloud Computing, Multi-Factor Authentication, Identity and Access Management, Single Sign-On (SSO), User Accounts

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Speech API: Qwik Start

      Skills you'll gain: Cloud API, Google Cloud Platform, Application Programming Interface (API), Cloud Applications, Application Development, Machine Learning

      Beginner · Project · Less Than 2 Hours

    • G

      Google Cloud

      Google Cloud Pub/Sub: Qwik Start - Console

      Skills you'll gain: Google Cloud Platform, Cloud-Based Integration, Cryptography

      Beginner · Project · Less Than 2 Hours

    • G

      Google Cloud

      Cisco: SD-WAN Cloud Hub with Google Cloud

      Skills you'll gain: Network Monitoring, Google Cloud Platform, Containerization, Network Performance Management, Software-Defined Networking, Wide Area Networks, Cloud Services, Cloud Infrastructure, Network Architecture, Performance Tuning, Real Time Data, Performance Management

      Intermediate · Project · Less Than 2 Hours

    Searches related to servicenow

    servicenow basics: it automation & ai-powered workflows
    servicenow system administrator from zero to hero
    advanced itsm with servicenow: optimizing it operations
    1…678…9

    In summary, here are 10 of our most popular servicenow courses

    • Connect Your Services with Microsoft Azure Service Bus: Microsoft
    • GenAI for Customer Service Representatives: Coursera Instructor Network
    • GenAI for Customer Service Teams: Coursera Instructor Network
    • Diseño de Experiencia en Servicios: Universidad Austral
    • Integrate Private Service Connect with Service Directory: Google Cloud
    • Manage and Secure Distributed Services with GKE Managed Service Mesh: Google Cloud
    • GenAI for Customer Support: Coursera Instructor Network
    • Service Directory: Qwik Start: Google Cloud
    • Managing Identity Services using AD DS and Microsoft Entra: SkillUp EdTech
    • Google Cloud Speech API: Qwik Start: Google Cloud

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok