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Explore the Customer Analytics Course Catalog
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making
- Status: Free Trial
Skills you'll gain: Data Storytelling, Data Visualization, Extract, Transform, Load, Digital Transformation, Generative AI Agents, Cloud Computing Architecture, Competitive Analysis, Generative AI, Data Analysis, Cloud Computing, Cloud Security, Data Integrity, Strategic Thinking, Statistical Analysis, Cloud Services, Cloud Infrastructure, Business Strategy, Business Transformation, Product Lifecycle Management, Data Science
- Status: Free Trial
Salesforce
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Salesforce, Sales Process, Sales Operations, Sales, B2B Sales, Data Management, Business-To-Consumer, Databases
- Status: Free Trial
ESSEC Business School
Skills you'll gain: Marketing Analytics, Business Analytics, Peer Review, Customer Analysis, Forecasting, Predictive Analytics, Analytics, Data Visualization, Strategic Thinking, Digital Transformation, Business Marketing, People Analytics, Business Strategy, Customer Insights, Research Reports, Trend Analysis, Data Presentation, Data Analysis, Business Intelligence, R Programming
- Status: Free Trial
Skills you'll gain: Data Storytelling, Data Visualization, Dashboard, Extract, Transform, Load, Database Design, Shiny (R Package), Pivot Tables And Charts, SQL, Rmarkdown, Data Analysis, Ggplot2, Data Wrangling, Data Visualization Software, Relational Databases, Leaflet (Software), IBM Cognos Analytics, Data Cleansing, Excel Formulas, Web Scraping, Data Manipulation
- Status: Free Trial
Skills you'll gain: SQL, Data Literacy, Relational Databases, Data Mining, Jupyter, Stored Procedure, Data Analysis Software, Database Design, Data Science, Data Visualization Software, Data Analysis, Statistical Programming, Data Modeling, Databases, R Programming, Database Management, Data Cleansing, Computer Programming Tools, Stakeholder Engagement, Python Programming
- Status: Free Trial
Macquarie University
Skills you'll gain: Data Storytelling, Data Presentation, Pivot Tables And Charts, Power BI, Data Visualization Software, Data Visualization, Excel Formulas, Dashboard, Microsoft Excel, Data Analysis Expressions (DAX), Data Transformation, Data Import/Export, Excel Macros, Relational Databases, Spreadsheet Software, Graphing, Scatter Plots, Microsoft Power Platform, Data Manipulation, Data Analysis
- Status: Free Trial
Skills you'll gain: Data Wrangling, Matplotlib, Predictive Modeling, Data Visualization Software, Plotly, Dashboard, Exploratory Data Analysis, Seaborn, Data Visualization, Data Manipulation, Data Import/Export, Statistical Visualization, Statistical Modeling, Web Scraping, Jupyter, Data Analysis, Statistical Reporting, Python Programming, Data Science, Machine Learning
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Generative AI, Customer Insights, Data Analysis, Data-Driven Decision-Making, Business Intelligence, Analytics, Product Improvement, Customer Analysis, Business Analytics, Data Storytelling, Data Collection
- Status: Free Trial
Skills you'll gain: Stakeholder Communications, Data Literacy, Spreadsheet Software, Dashboard, Data-Driven Decision-Making, Problem Solving, Data Analysis, Analytical Skills, Excel Formulas, Expectation Management, Quantitative Research
Coursera Project Network
Skills you'll gain: Google Analytics, Web Analytics and SEO, Marketing Analytics, Analytics, Data Presentation, Data Analysis, User Accounts
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment
Customer Analytics learners also search
In summary, here are 10 of our most popular customer analytics courses
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- IBM & Darden Digital Strategy:Â IBM
- Sales and CRM Overview:Â Salesforce
- Strategic Business Analytics:Â ESSEC Business School
- IBM Data Analytics with Excel and R:Â IBM
- Introduction to Data Science:Â IBM
- Excel Skills for Data Analytics and Visualization:Â Macquarie University
- Applied Data Science:Â IBM
- GenAI for Customer Analytics and Insights with JUNE:Â Coursera Instructor Network
- Ask Questions to Make Data-Driven Decisions:Â Google