• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • De Escalation Techniques
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "de-escalation techniques"

    • Status: Free Trial
      Free Trial
      W

      West Virginia University

      Sales Operations/Management

      Skills you'll gain: Sales Management, Sales Territory Management, Recruitment, Training Programs, Sales Training, Sales Strategy, Account Management, Sales, General Sales Practices, Talent Recruitment, Expense Management, Sales Process, Organizational Structure, Inside Sales, Marketing Budgets, Business Ethics, Employee Training, Legal Risk, Operating Expense, Compensation Strategy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      414 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Java Programming: Principles of Software Design

      Skills you'll gain: Object Oriented Programming (OOP), Java, Software Engineering, Computer Programming, Software Design, Predictive Modeling, Algorithms, Data Structures, Performance Testing, Debugging, Application Programming Interface (API)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Recommender Systems

      Skills you'll gain: AI Personalization, Machine Learning Algorithms, Taxonomy, Applied Machine Learning, Machine Learning, Dimensionality Reduction, Performance Metric, Spreadsheet Software, Data Collection, Performance Measurement, Benchmarking, Usability Testing, Exploratory Data Analysis, A/B Testing, Analysis, Artificial Intelligence and Machine Learning (AI/ML), Technical Design, Algorithms, System Design and Implementation, Predictive Modeling

      4.3
      Rating, 4.3 out of 5 stars
      ·
      823 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Deep Learning with Keras and Tensorflow

      Skills you'll gain: Keras (Neural Network Library), Reinforcement Learning, Unsupervised Learning, Deep Learning, Tensorflow, Generative AI, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Image Analysis, Time Series Analysis and Forecasting, Natural Language Processing, Performance Tuning

      4.4
      Rating, 4.4 out of 5 stars
      ·
      948 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      É

      École Polytechnique Fédérale de Lausanne

      Big Data Analysis with Scala and Spark

      Skills you'll gain: Apache Spark, Apache Hadoop, Scala Programming, Distributed Computing, Big Data, Data Manipulation, Data Processing, Performance Tuning, Functional Design, Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.6K reviews

      Intermediate · Course · 1 - 4 Weeks

    • D

      Deep Teaching Solutions

      Apprendre comment apprendre (ACA) : Des outils mentaux puissants qui vous aideront à maîtriser des sujets difficiles

      Skills you'll gain: Learning Strategies, Lifelong Learning, Willingness To Learn, Problem Solving, Self-Awareness, Overcoming Obstacles, Growth Mindedness, Curiosity, Cognitive flexibility, Creativity, Stress Management, Time Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      700 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Advanced Embedded Linux Development

      Skills you'll gain: Agile Methodology, Scrum (Software Development), Embedded Systems, System Programming, Software Testing, Linux, Software Development Methodologies, Docker (Software), Git (Version Control System), Containerization, Operating Systems, File Systems, C++ (Programming Language), Shell Script, Debugging, OS Process Management, Internet Of Things, IBM WebSphere MQ, Peripheral Devices, Build Tools

      4.3
      Rating, 4.3 out of 5 stars
      ·
      143 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Y

      Yale University

      Introduction to Medical Software

      Skills you'll gain: Clinical Trials, Software Development Life Cycle, Software Quality Assurance, Systems Development, Usability, Software Development, Medical Privacy, Human Computer Interaction, Verification And Validation, Risk Management, Medical Management, User Interface (UI), Health Care Procedure and Regulation, Software Design, Healthcare Industry Knowledge, Regulatory Compliance, Health Technology, Entrepreneurship, Artificial Intelligence and Machine Learning (AI/ML), Cybersecurity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      265 reviews

      Intermediate · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Trustworthy Generative AI

      Skills you'll gain: Prompt Engineering, ChatGPT, Ideation, Verification And Validation, Data Validation, Generative AI, Risk Management Framework, Artificial Intelligence, Data Ethics, Human Centered Design

      4.8
      Rating, 4.8 out of 5 stars
      ·
      609 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Implementación del Marketing Mix

      Skills you'll gain: Integrated Marketing Communications, Marketing Communications, Marketing Budgets, Advertising, Product Lifecycle Management, Customer experience strategy (CX), Peer Review, Brand Strategy, Brand Management, Marketing, Branding, Strategic Decision-Making, Revenue Management, Retail Management, Strategic Marketing, Marketing Channel, Marketing Psychology, Market Dynamics, Supply Chain Planning, Retail Sales

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Excel/VBA for Creative Problem Solving, Part 2

      Skills you'll gain: Excel Macros, Visual Basic (Programming Language), Data Import/Export, Programming Principles, Spreadsheet Software, UI Components, Automation, Data Structures, Debugging, Data Validation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      Universidad de Palermo

      Liderazgo y Desarrollo Personal

      Skills you'll gain: Innovation, Emotional Intelligence, Digital Transformation, Diversity and Inclusion, Business Leadership, Business Transformation, Diversity Awareness, Leadership, Team Leadership, Professional Development, Leadership and Management, Cultural Diversity, Constructive Feedback, Creativity, Ethical Standards And Conduct, Collaboration, Organizational Change, Communication, Adaptability, Telecommuting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      338 reviews

      Beginner · Course · 1 - 4 Weeks

    1…535455…483

    In summary, here are 10 of our most popular de-escalation techniques courses

    • Sales Operations/Management: West Virginia University
    • Java Programming: Principles of Software Design: Duke University
    • Recommender Systems: University of Minnesota
    • Deep Learning with Keras and Tensorflow: IBM
    • Big Data Analysis with Scala and Spark: École Polytechnique Fédérale de Lausanne
    • Apprendre comment apprendre (ACA) : Des outils mentaux puissants qui vous aideront à maîtriser des sujets difficiles: Deep Teaching Solutions
    • Advanced Embedded Linux Development: University of Colorado Boulder
    • Introduction to Medical Software: Yale University
    • Trustworthy Generative AI: Vanderbilt University
    • Implementación del Marketing Mix: IE Business School

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok