Skills you'll gain: Closing (Sales), Consultative Selling, Retail Sales, Sales Presentation, Value Propositions, Customer experience strategy (CX), Cross Selling, Merchandising, Customer Insights, Product Demonstration, Customer Engagement, Consumer Behaviour, Brand Management, Digital Marketing

Skills you'll gain: Growth Strategies, Business Valuation, Investments, Profit and Loss (P&L) Management, Competitive Analysis, Financial Analysis, Business Metrics, Market Trend, Market Dynamics, Financial Forecasting, Risk Analysis

Skills you'll gain: Customer Communications Management, Content Management Systems, Payment Processing, E-Commerce, Web Content, Product Management, Shipping and Receiving, Tax Management, System Configuration

Skills you'll gain: Microsoft Copilot, Dashboard, Microsoft Excel, Excel Macros, Microsoft 365, Data-Driven Decision-Making, Data Analysis, Productivity Software, Data Transformation, Automation, Prompt Engineering

Skills you'll gain: Presentations, Proposal Development, Value Propositions, Sales Presentations, Solution Sales Engineering, Collaborative Software, Meeting Facilitation, Drive Engagement

Skills you'll gain: Microsoft PowerPoint, Presentations, Sales Presentations, Target Audience, Company, Product, and Service Knowledge, Value Propositions, Team Oriented

Skills you'll gain: Marketing Budgets, Marketing Planning, Performance Measurement, Sales Presentations, Marketing Strategies, Music Performance, Booking (Sales), Goal Setting, Customer Engagement, Event Marketing, Content Marketing, Event Management, Professional Networking

Skills you'll gain: Accounts Receivable, Customer Analysis, Accounting, Accounting Records, Bankruptcies, Credit Risk, Balance Sheet, Financial Analysis, Sales Process

Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Branding, Customer Relationship Management

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies

Skills you'll gain: Account Management, Generative AI Agents, Data Ethics, Sales Enablement, Proposal Development, Sales Management, Market Analysis, Market Trend, Client Services, Workflow Management, Prompt Engineering, Innovation, Business Ethics, Customer Relationship Management, Automation

Skills you'll gain: Prompt Engineering, Target Audience, AI Personalization, Blogs, Marketing Psychology, Copywriting, Advertising, Marketing Materials, Advertising Campaigns, Content Marketing, Generative AI, Content Creation, Facebook, Automation