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Explore the Service Design Course Catalog
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
- Status: Preview
Georgia Institute of Technology
Skills you'll gain: Mechanical Design, Mechanical Engineering, Failure Analysis, Structural Analysis, Engineering, Mechanics, Engineering Analysis, Engineering Calculations, Estimation, Reliability, Problem Solving
- Status: Free Trial
Arizona State University
Skills you'll gain: Experimentation, Sample Size Determination, Regression Analysis, Research Design, Statistical Analysis, Probability Distribution, Statistical Methods, Scientific Methods, Statistical Visualization, Data Analysis, Descriptive Statistics, Probability & Statistics, Statistical Modeling, Quantitative Research, Exploratory Data Analysis, Statistical Hypothesis Testing, Process Analysis, Statistical Software, Mathematical Modeling, Variance Analysis
- Status: Free Trial
Skills you'll gain: Desktop Support, Technical Support, Computer Hardware, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Architecture, Computer Networking, Microsoft Windows, Technical Communication, Linux, Virtual Machines
- Status: Free Trial
Microsoft
Skills you'll gain: User Experience Design, User Experience, Design Thinking, User Interface and User Experience (UI/UX) Design, Human Centered Design, Wireframing, Usability Testing, User Research, Prototyping
- Status: Free Trial
University of Virginia
Skills you'll gain: Design Thinking, Innovation, Ideation, Storytelling, Creative Problem-Solving, Market Opportunities, Human Centered Design, New Product Development, Data Visualization, User Experience Design, Strategic Thinking
- Status: Free Trial
University of Michigan
Skills you'll gain: Responsive Web Design, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Wireframing, HTML and CSS, Web Design, Bootstrap (Front-End Framework), Web Content Accessibility Guidelines, Javascript, Web Design and Development, Web Development Tools, Web Development, Browser Compatibility, Web Applications, Front-End Web Development, Code Review, User Interface (UI), Usability, Web Content, Event-Driven Programming
- Status: Free Trial
Skills you'll gain: Figma (Design Software), User Centered Design, User Interface and User Experience (UI/UX) Design, Responsive Web Design, Design Thinking, Web Design, Usability, Wireframing, Mobile Development, Prototyping, Web Applications, Typography
- Status: Preview
University of Illinois Urbana-Champaign
Skills you'll gain: Instructional Design, Learning Theory, Instructional Strategies, Needs Assessment, Learning Styles, Problem Solving, Diversity Awareness, Communication
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment
- Status: Free Trial
Skills you'll gain: UI/UX Research, Usability Testing, User Research, User Experience Design, User Experience, Research Design, Presentations, Research Methodologies, Data Ethics, Interviewing Skills, Information Privacy, Diversity Awareness
- Status: NewStatus: Preview
IIT Bombay
Skills you'll gain: Design Thinking, Human Centered Design, Prototyping, Solution Design, User Research, User Experience Design, Product Design, Scalability, Innovation, Cultural Diversity, Ideation, User Centered Design, User Feedback, Product Development, Diversity and Inclusion, Team Oriented, Usability Testing
Service Design learners also search
In summary, here are 10 of our most popular service design courses
- Customer Service Fundamentals: Knowledge Accelerators
- Machine Design Part I: Georgia Institute of Technology
- Design of Experiments: Arizona State University
- Technical Support Fundamentals: Google
- Fundamentals of UI/UX Design: Microsoft
- Design Thinking for Innovation: University of Virginia
- Web Design for Everybody: Basics of Web Development & Coding: University of Michigan
- Designing User Interfaces and Experiences (UI/UX): IBM
- Instructional Design Foundations and Applications: University of Illinois Urbana-Champaign
- CVS Health Call Center Customer Service: CVS Health