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Results for "customer success management"
Skills you'll gain: Quality Management, Project Closure, Project Management, Continuous Improvement Process, Project Controls, Quality Monitoring, Team Management, Project Risk Management, Data-Driven Decision-Making, Project Documentation, Stakeholder Communications, Technical Communication, Meeting Facilitation, Communication
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Project Management, Project Management Life Cycle, Work Breakdown Structure, Project Planning, Artificial Intelligence, IBM Cloud, Project Documentation, Artificial Intelligence and Machine Learning (AI/ML), Operational Efficiency, Software Development Tools, Augmented and Virtual Reality (AR/VR), Deep Learning, Business Ethics, Automation, Image Analysis, Technical Communication, Natural Language Processing
Skills you'll gain: Project Scoping, Project Documentation, Project Management Life Cycle, Project Management, Goal Setting, Project Management Software, Stakeholder Management, Cost Benefit Analysis, Resource Allocation, Accountability
University of Illinois Urbana-Champaign
Skills you'll gain: Mergers & Acquisitions, Working Capital, Revenue Recognition, Financial Statements, Credit Risk, Accrual Accounting, Financial Analysis, Investments, Corporate Finance, Business Valuation, Financial Statement Analysis, Cash Flows, Accounting Records, Financial Accounting, Financial Management, Income Statement, Accounting, Business Ethics, Finance, Portfolio Management
Google
Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Product Roadmaps, Sprint Retrospectives, Employee Coaching, Team Management, Cross-Functional Collaboration, Prioritization
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Organizational Skills
Johns Hopkins University
Skills you'll gain: Team Management, Team Building, Business Ethics, Employee Coaching, Influencing, Leadership and Management, Conflict Management, Team Motivation, Project Management, Leadership Studies, Decision Making, Relationship Building, Strategic Decision-Making, Organizational Strategy, Communication
IESE Business School
Skills you'll gain: Financial Statement Analysis, Financial Statements, Income Statement, Organizational Leadership, Organizational Change, Product Management, Accounting, Team Motivation, Cash Flows, Operational Analysis, People Management, Financial Accounting, Marketing, Brand Management, Brand Marketing, Financial Forecasting, Balance Sheet, Business Analysis, Complex Problem Solving, Financial Analysis
University of California, Irvine
Skills you'll gain: Goal Setting, Professional Networking, Business Management, Professional Development, Leadership and Management, People Management, Planning, Time Management, Customer Relationship Management, Business Leadership, Organizational Leadership, Leadership, Decision Making, Employee Retention
Skills you'll gain: ChatGPT, Generative AI, Commercialization, Product Management, Product Lifecycle Management, Stakeholder Communications, OpenAI, Technical Product Management, Artificial Intelligence, Team Building, Product Roadmaps, Return On Investment, Product Development, New Product Development, Product Strategy, IBM Cloud, Technical Communication, Artificial Intelligence and Machine Learning (AI/ML), Software Development Tools, Image Analysis
University of Michigan
Skills you'll gain: Talent Management, Team Motivation, Team Building, Teamwork, Team Management, Talent Pipelining, Influencing, Team Leadership, Employee Onboarding, Employee Performance Management, Employee Coaching, Conflict Management, Employee Engagement, Interviewing Skills, Persuasive Communication, Leadership, Organizational Leadership, Professional Networking, Business Leadership, Leadership Development
In summary, here are 10 of our most popular customer success management courses
- Project Execution: Running the Project:Â Google
- Generative AI for Project Managers:Â IBM
- Project Initiation: Starting a Successful Project:Â Google
- Financial Management:Â University of Illinois Urbana-Champaign
- Agile Project Management:Â Google
- Satisfaction Guaranteed: Develop Customer Loyalty Online:Â Google
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- Principles of Management:Â Johns Hopkins University
- Foundations of Management:Â IESE Business School
- Fundamentals of Management:Â University of California, Irvine