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Results for "customer experience optimization"
- Status: Free
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
Fractal Analytics
Skills you'll gain: User Research, UI/UX Research, Human Centered Design, User Centered Design, Ideation, User Experience Design, Generative AI, Design Thinking, Prototyping, Usability, Brainstorming, Data Ethics, OpenAI, Data Synthesis, ChatGPT, Persona (User Experience), Artificial Intelligence, Interactive Learning, Governance, Artificial Intelligence and Machine Learning (AI/ML)
University of California, Irvine
Skills you'll gain: Search Engine Marketing, Customer Retention, Digital Marketing, Search Engine Optimization, Marketing Strategies, Advertising Campaigns, Marketing Effectiveness, Customer Acquisition Management, Web Analytics and SEO, Lead Generation, Target Audience, Web Content, Content Creation
Coursera Project Network
Skills you'll gain: Email Marketing, Social Media Content, Search Engine Optimization, Web Analytics and SEO, Social Media Marketing, Brand Marketing, Branding, Digital Marketing, Brand Management, Marketing Strategies, Marketing Materials, Content Creation
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
University of California, Davis
Skills you'll gain: Social Media Strategy, Search Engine Optimization, Content Marketing, Social Media, Web Analytics and SEO, Content Strategy, Social Media Marketing, Target Audience, Digital Content, Marketing, Brand Awareness, Influencing, Lead Generation, Relationship Building, Customer Engagement
University of Maryland, College Park
Skills you'll gain: Competitive Analysis, Value Propositions, Target Market, Product Improvement, Product Management, User Experience, Product Development, Product Strategy, New Product Development, Agile Product Development, Market Analysis, User Feedback, Product Testing, Customer Insights, Needs Assessment
Coursera Project Network
Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Web Analytics, Content Development and Management, Target Market, Ideation, Competitive Analysis
Skills you'll gain: Loyalty Programs, Customer Retention, Customer Relationship Management, E-Commerce, Customer Service, Marketing Automation, Professional Networking, Marketing Analytics, Digital Marketing, Product Improvement, Customer Insights, Performance Analysis, Analytics, Interviewing Skills, Data-Driven Decision-Making
Skills you'll gain: User Experience Design, Persona (User Experience), UI/UX Research, User Centered Design, Design Thinking, Professional Development, Usability, Interviewing Skills, Cross Platform Development, Artificial Intelligence, Responsive Web Design, Web Applications, Mobile Development, Mockups, Prototyping, Business Planning
University of Pennsylvania
Skills you'll gain: Brand Strategy, Customer Insights, Brand Loyalty, Marketing Strategy and Techniques, Customer Engagement, Global Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Business Technologies, Innovation, E-Commerce
In summary, here are 10 of our most popular customer experience optimization courses
- Brand Management: Aligning Business, Brand and Behaviour:Â University of London
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Mastering User Centric Design with Generative AI:Â Fractal Analytics
- Strategies for Converting and Retaining Customers Online:Â University of California, Irvine
- Brand Marketing and SEO Tools using Wix:Â Coursera Project Network
- CVS Health Call Center Customer Service:Â CVS Health
- Advanced Content and Social Tactics to Optimize SEO:Â University of California, Davis
- Establishing Product-Market Fit:Â University of Maryland, College Park
- Optimizing Your Website's Keywords & Pages using Ubersuggest:Â Coursera Project Network
- Satisfaction Guaranteed: Develop Customer Loyalty Online:Â Google