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Results for "customer engagement and retention"
University of Pennsylvania
Skills you'll gain: Big Data, Credit Risk, Risk Management, Personalized Service, Digital Transformation, Customer Insights, Machine Learning, Marketing Analytics, Customer Engagement, Risk Analysis, Advanced Analytics, Data-Driven Decision-Making, Anomaly Detection, Financial Data, Consumer Behaviour, Artificial Intelligence, Retail Banking
Skills you'll gain: Media Planning, A/B Testing, Campaign Management, Key Performance Indicators (KPIs), Marketing Analytics, Marketing Effectiveness, Performance Measurement, Google Analytics, Advertising Campaigns, Return On Investment, Performance Metric, Spreadsheet Software, Marketing, Web Analytics, Digital Marketing, Data Visualization Software, Pivot Tables And Charts, Stakeholder Communications, Goal Setting, Google Sheets
University of Virginia
Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Cyber Risk, Design Thinking, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Product Lifecycle Management, Technical Communication, Value Propositions
Skills you'll gain: CI/CD, Open Web Application Security Project (OWASP), Istio, Continuous Integration, Software Development Life Cycle, Linux Commands, Agile Software Development, Unit Testing, Cloud Computing Architecture, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Kubernetes, Jenkins, Bash (Scripting Language), Cloud Services, DevOps, Git (Version Control System), Jupyter, Grafana
Coursera Project Network
Skills you'll gain: Instagram, Target Market, Target Audience, Social Media Marketing, Social Media, Customer Engagement, Business Marketing, Market Opportunities, Storytelling, Social Media Strategy
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Customer Service, Customer Support, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Organizational Strategy, Data Ethics, Business Strategies, Automation, Information Privacy
Coursera Project Network
Skills you'll gain: Social Media Management, Social Media Marketing, Social Media, Key Performance Indicators (KPIs), Brand Awareness, Marketing Analytics, Customer Engagement, Advertising Campaigns, Advertising, Performance Analysis, Analysis, Performance Measurement
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Product Development, Customer Analysis, Consumer Behaviour, User Research, Customer Engagement, Persona Development, Market Research, Process Mapping, User Experience, Qualitative Research, Ideation, Analysis, Needs Assessment
University of Pennsylvania
Skills you'll gain: Brand Strategy, Customer Insights, Brand Loyalty, Marketing Strategy and Techniques, Customer Engagement, Global Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Business Technologies, Innovation, E-Commerce
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Marketing Analytics, Consumer Behaviour, Real Time Data
Skills you'll gain: Computer Hardware, Technical Support, Software Installation, Help Desk Support, Information Technology, Hardware Troubleshooting, Microsoft Windows, Linux, Computer Networking, Computational Logic, Technical Documentation
Skills you'll gain: Data Warehousing, SQL, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, MySQL, PostgreSQL, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Shell Script, Database Architecture and Administration, Data Transformation, IBM DB2, Relational Databases, Jupyter, Generative AI
In summary, here are 10 of our most popular customer engagement and retention courses
- AI Applications in Marketing and Finance: University of Pennsylvania
- Assess for Success: Marketing Analytics and Measurement: Google
- Customer-Centric IT Strategy: University of Virginia
- IBM DevOps and Software Engineering: IBM
- How to increase engagement to Instagram Business profile: Coursera Project Network
- GenerativeAI for Customer Success: Coursera Instructor Network
- How to Analyze Tweet Engagement with Twitter Analytics: Coursera Project Network
- Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign
- Retail Marketing Strategy: University of Pennsylvania
- GenAI for Customer Communication: Coursera Instructor Network