What topics are typically covered in communication skills courses?

Communication skills courses cover a variety of topics essential for effective interpersonal and professional communication. These include the fundamentals of verbal and non-verbal communication, active listening, and public speaking . Learners will explore topics such as writing skills , presentation techniques , conflict resolution , and emotional intelligence. Advanced courses might cover leadership communication, negotiation skills , and cross-cultural communication. Practical exercises and role-playing scenarios help learners apply these concepts in real-world situations.

How can I choose the right communication skills course for my career goals?

Choosing the right communication skills course depends on your current skill level and career aspirations. Beginners should look for courses that introduce the basics of communication, including effective speaking and listening techniques. Those with some experience might benefit from intermediate courses focusing on specific areas like presentation skills , writing for business, or conflict resolution . Advanced learners or professionals seeking specialized knowledge might consider courses on leadership communication, negotiation tactics , or communication in diverse work environments. Reviewing course content, instructor expertise, and learner feedback can help ensure the course aligns with your goals.

What career opportunities can I pursue with a certificate in communication skills?

A certificate in communication skills can open up various career opportunities across multiple industries. Common roles include public relations specialist, corporate communications manager, marketing coordinator , and human resources professional . These positions involve creating and delivering effective messages, managing internal and external communications, and resolving conflicts. With the growing importance of strong communication skills in the workplace, earning a communication skills certificate can significantly enhance your career prospects and opportunities for advancement in fields such as business, marketing, public relations, and human resources.

Top Communication Skills Courses - Learn Communication Skills Online

Explore the Communication Skills Course Catalog

Status: Free
Coursera Instructor Network
Databricks Mosaic AI
Skills you'll gain: Databricks, Scalability, Workflow Management, Data Architecture, MLOps (Machine Learning Operations), Strategic Thinking, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Business Strategy, Strategic Planning, Process Optimization, Applied Machine Learning, Cloud Computing Architecture, Automation
Beginner · Course · 1 - 4 Weeks
Google Cloud
Google Cloud Customer Care Fundamentals - 한국어
Skills you'll gain: Customer Support, Help Desk Support, Customer Service, Technical Support, Google Cloud Platform, Service Level, Customer Complaint Resolution, Problem Management, Technical Communication, File Management, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks
University of London
Bachelor of Science in Business Administration
Skills you'll gain: Process Design, Global Marketing, Consumer Behaviour, Statistical Analysis, Organizational Change, Process Mapping, Customer Retention, Integrated Marketing Communications, Advertising, Innovation, Mergers & Acquisitions, Training and Development, Virtual Teams, Databases, Cost Accounting, International Finance, Research, Team Management, Economic Development, Cultural Diversity
Earn a degree
Degree · 1 - 4 Years
Status: Free
Coursera Project Network
Dashboard Customization with Jenkins: Track Health Metrics
Skills you'll gain: CI/CD, Continuous Integration, Jenkins, Continuous Deployment, DevOps, User Accounts, System Monitoring, Continuous Monitoring, Role-Based Access Control (RBAC), Application Programming Interface (API), Authorization (Computing)
Intermediate · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
U.S. Nutrition Policies and Implications
Skills you'll gain: Public Policies, Health Care Procedure and Regulation, Food and Beverage, Public Safety and National Security, Policy Analysis, Policy Development, Health Care, Community Development, Economics
Intermediate · Course · 1 - 4 Weeks
O.P. Jindal Global University
M.A. Public Policy
Skills you'll gain: Econometrics, Survey Creation, Environment, Sampling (Statistics), Social Sciences, Economics, Policy, and Social Studies, Economic Development, Policy Analysis, International Relations, Diplomacy, Economics, Health Systems, Presentations, Tax, Complex Problem Solving, Research Methodologies, Public Policies, Governance, Socioeconomics, Mitigation
Earn a degree
Degree · 1 - 4 Years
University of Illinois at Urbana-Champaign
Graduate Certificate in Strategic Leadership & Management
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing
Credit offered
Graduate Certificate · 6 - 12 Months
University of Colorado Boulder
Master of Engineering in Engineering Management
Skills you'll gain: User Story, Model Based Systems Engineering, Unsupervised Learning, New Product Development, Field-Programmable Gate Array (FPGA), Failure Analysis, Data Mining, Strategic Decision-Making, Delegation Skills, Object Oriented Design, Sampling (Statistics), Diversity Equity and Inclusion Initiatives, Supplier Management, Sustainability Reporting, Data Ethics, Statistical Modeling, Database Design, Proposal Writing, Generative AI, Process Capability
Earn a degree
Degree · 1 - 4 Years
University of London
Bachelor of Science in Marketing
Skills you'll gain: Process Design, Global Marketing, Consumer Behaviour, Statistical Analysis, Organizational Change, Process Mapping, Customer Retention, Integrated Marketing Communications, Advertising, Innovation, Mergers & Acquisitions, Training and Development, Virtual Teams, Databases, Cost Accounting, International Finance, Research, Team Management, Economic Development, Cultural Diversity
Earn a degree
Degree · 1 - 4 Years
University of Colorado Boulder
Master of Science in Electrical Engineering
Skills you'll gain: User Story, Model Based Systems Engineering, Unsupervised Learning, New Product Development, Field-Programmable Gate Array (FPGA), Failure Analysis, Data Mining, Strategic Decision-Making, Delegation Skills, Object Oriented Design, Sampling (Statistics), Diversity Equity and Inclusion Initiatives, Supplier Management, Sustainability Reporting, Data Ethics, Statistical Modeling, Database Design, Proposal Writing, Generative AI, Process Capability
Earn a degree
Degree · 1 - 4 Years
University of Colorado Boulder
Master of Science in Data Science
Skills you'll gain: User Story, Model Based Systems Engineering, Unsupervised Learning, New Product Development, Field-Programmable Gate Array (FPGA), Failure Analysis, Data Mining, Strategic Decision-Making, Delegation Skills, Object Oriented Design, Sampling (Statistics), Diversity Equity and Inclusion Initiatives, Supplier Management, Sustainability Reporting, Data Ethics, Statistical Modeling, Database Design, Proposal Writing, Generative AI, Process Capability
Earn a degree
Degree · 1 - 4 Years
Google Cloud
Change Management for Google Workspace - Français
Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Gap Analysis, Google Workspace, Training and Development, Customer Success Management, Organizational Effectiveness, Business Analysis, Strategic Communication, Needs Assessment, Stakeholder Engagement, Communication Strategies
Intermediate · Course · 1 - 3 Months