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Results for "customer complaint resolution"
Coursera Project Network
Skills you'll gain: Wireframing, Product Roadmaps, Agile Project Management, Persona Development, Prototyping, Experience Design, User Experience, User Story, Product Development, User Research, Requirements Analysis
Emory University
Skills you'll gain: Social Media Marketing, Social Media, Marketing Analytics, Social Media Management, Consumer Behaviour, Data Mining, Customer Insights, Market Analysis, Trend Analysis, Big Data, Analytics, Data Analysis, Research, Peer Review
University of Pennsylvania
Skills you'll gain: Marketing, Strategic Marketing, Brand Marketing, Branding, Brand Management, Consumer Behaviour, Brand Strategy, Marketing Strategy and Techniques, Marketing Management, Marketing Planning, Go To Market Strategy, Marketing Communications, New Business Development, Business Development, Strategic Communication, Customer Insights, Market Opportunities, Customer Engagement
University of Pennsylvania
Skills you'll gain: Project Scoping, Entrepreneurship, Feasibility Studies, Needs Assessment, Customer Analysis, Target Audience, Stakeholder Management, Competitive Analysis, Business Planning, Complex Problem Solving, Market Opportunities, New Business Development, Business Research, Financial Planning
University of Virginia Darden School Foundation
Skills you'll gain: Customer Insights, Consumer Behaviour, Digital Marketing, Content Marketing, Marketing Analytics, Marketing, Generative AI, Search Engine Marketing, Marketing Strategies, Brand Marketing, Search Engine Optimization, Personalized Service, Marketing Communications, Data-Driven Decision-Making, Advertising Campaigns, Customer Engagement, Artificial Intelligence
Universidad Nacional Autónoma de México
Skills you'll gain: Overcoming Objections, Negotiation, Active Listening, Interpersonal Communications, Communication, Needs Assessment, Persuasive Communication, Relationship Building, Empathy, Customer Insights, Problem Solving
ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Digital Marketing, Data-Driven Decision-Making, Demand Generation, Asset Management, Marketing, Marketing Strategies, Customer Demand Planning, Strategic Decision-Making, Forecasting, Business, Sales Enablement, Profit and Loss (P&L) Management
University of Pennsylvania
Skills you'll gain: Branding, Brand Strategy, Brand Marketing, Strategic Marketing, Marketing, Brand Management, Consumer Behaviour, Go To Market Strategy, Marketing Strategies, Customer Insights, Marketing Communications, Target Market, Customer Engagement, Market Dynamics, E-Commerce
Google Cloud
Skills you'll gain: Customer Support, Help Desk Support, Customer Service, Technical Support, Google Cloud Platform, Service Level, Customer Complaint Resolution, Problem Management, Technical Communication, File Management, Personally Identifiable Information
University of Virginia
Skills you'll gain: Design Thinking, Innovation, User Research, Human Centered Design, Project Scoping, User Experience Design, Project Planning, Qualitative Research, Customer Insights, Empathy, Persona Development, Dealing With Ambiguity
University of California, Irvine
Skills you'll gain: Search Engine Marketing, Customer Retention, Digital Marketing, Search Engine Optimization, Marketing Strategies, Advertising Campaigns, Marketing Effectiveness, Customer Acquisition Management, Web Analytics and SEO, Lead Generation, Target Audience, Web Content, Content Creation
- Status: Free
Coursera Project Network
Skills you'll gain: OpenAI, Real Time Data, Data Manipulation, Generative AI, Python Programming, Artificial Intelligence, Customer Analysis, Performance Metric, Business Analysis, Data Analysis, JSON
In summary, here are 10 of our most popular customer complaint resolution courses
- Agile Project: Product Prototype Touchpoint Analysis in Miro: Coursera Project Network
- Introduction to Social Media Analytics: Emory University
- 市场营销概论 (中文版): University of Pennsylvania
- Social Entrepreneurship: University of Pennsylvania
- Content Marketing Using Generative AI : University of Virginia Darden School Foundation
- Habilidades humanas y de negocios para negociar: Universidad Nacional Autónoma de México
- Demand management: Breaking down today’s commercial silos: ESSEC Business School
- Introducción al Marketing: University of Pennsylvania
- Google Cloud Customer Care Fundamentals - 한국어: Google Cloud
- Design Thinking: Insights to Inspiration : University of Virginia