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Results for "customer relationship management (crm)"
IE Business School
Skills you'll gain: Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Integrated Marketing Communications, Customer Analysis, Business Ethics, Market Research, Cross-Functional Collaboration, Employee Engagement
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
University of Maryland, College Park
Skills you'll gain: Customer Analysis, Customer Acquisition Management, Customer Insights, Marketing Channel, Marketing Analytics, Customer Relationship Management, Business-To-Consumer, Customer Retention, Customer Engagement, B2B Sales, Operating Cost, Marketing Strategies, Strategic Marketing, Decision Making
Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Order Management, Sales Management, Sales Support, Salesforce, Request For Quotation (RFQ), Product Knowledge, Sales Training, Contract Management, Customer Relationship Management (CRM) Software
Skills you'll gain: Data Warehousing, SQL, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, MySQL, PostgreSQL, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Shell Script, Database Architecture and Administration, Data Transformation, IBM DB2, Relational Databases, Jupyter, Generative AI
Salesforce
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer
West Virginia University
Skills you'll gain: Recruitment, Sales Training, Sales Management, Talent Recruitment, Sales Strategy, Employee Training, Performance Appraisal, Team Motivation, Interviewing Skills, Job Analysis, Performance Management, Goal Setting
Skills you'll gain: Sales Strategy, Customer Analysis, Customer Relationship Management (CRM) Software, Data Cleansing, Customer Insights, Cross Selling, Sales, Customer Data Management, Upselling, Sales Prospecting, Data Quality, Customer Relationship Management, Advanced Analytics, Data Integrity, Data Analysis, Personalized Service, Customer Engagement, Data-Driven Decision-Making, Data Integration
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Social Media
Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, MarTech, Marketing Strategies, Customer Engagement, Customer Relationship Management, Business Strategies, Predictive Modeling
Simplilearn
Skills you'll gain: Customer Retention, Marketing Strategies, Digital Marketing, Growth Strategies, Marketing Planning, Marketing, Customer Acquisition Management, Customer Relationship Management, E-Commerce, Customer Engagement, Social Media Marketing, Persona Development, Customer Insights, Consumer Behaviour
Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Effectiveness, Marketing Channel, Email Marketing, Marketing Communications, Target Audience, Persona Development, Marketing Analytics, E-Commerce, Search Engine Optimization
In summary, here are 10 of our most popular customer relationship management (crm) courses
- Branding and Customer Experience:Â IE Business School
- Improving Customer Retention:Â Coursera Instructor Network
- Selecting the Right Customer & Channel :Â University of Maryland, College Park
- Opportunity Management in Salesforce:Â Salesforce
- IBM Relational Database Administrator:Â IBM
- Resumen de ventas y CRM:Â Salesforce
- Sales Force Management:Â West Virginia University
- Customer Data, Analytics, and Segmentation:Â Microsoft
- Interacting with Customers:Â CVS Health
- Driving Customer Equity with AI:Â Emory University