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Results for "customer engagement and retention"
University of Virginia
Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Analysis, Value Propositions, Market Research, Behavioral Economics, Competitive Analysis, Data-Driven Decision-Making
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Customer Insights, User Research, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Data-Driven Decision-Making
Skills you'll gain: Email Marketing, Content Strategy, Content Marketing, Customer Retention, HubSpot CRM, Marketing Strategies, Social Media Content, Content Creation, Marketing Automation, Customer Relationship Management (CRM) Software, Newsletters, Marketing Planning, Marketing, Digital Marketing, Growth Strategies, A/B Testing, Customer Relationship Management, Customer Acquisition Management, Target Audience, UI/UX Strategy
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Social Media
Coursera Project Network
Skills you'll gain: Instagram, Target Market, Target Audience, Social Media Marketing, Social Media, Customer Engagement, Business Marketing, Market Opportunities, Storytelling, Social Media Strategy
- Status: Free
Coursera Instructor Network
Skills you'll gain: Employee Retention, Employee Engagement, Employee Training, Employee Surveys, Employee Performance Management, Diversity and Inclusion, Workforce Planning, Compensation and Benefits, Telecommuting, Workforce Management, Virtual Teams, Mentorship
- Status: Free
Deep Teaching Solutions
Skills you'll gain: Learning Strategies, Time Management, Willingness To Learn, Mental Concentration, Creativity, Persistence, Self-Discipline, Stress Management, Self-Awareness, Adaptability
- Status: Free
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Human Resource Strategy, Strategic Marketing, Organizational Change, Customer Engagement, Consumer Behaviour, Cross-Functional Collaboration
American Council on Exercise
Skills you'll gain: Selling Techniques, Sales Strategy, Sales, Customer Retention, Sales Prospecting, Consultative Selling, Customer Acquisition Management, Customer and Client Support, Performance Measurement, Customer Relationship Building, Professional Development, Business Metrics, Community Development
University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Customer Engagement, Generative AI, Customer Service, Business Marketing, Customer Insights, Customer Support, Target Audience, Performance Analysis, Performance Improvement
Coursera Project Network
Skills you'll gain: Customer Service, Service Design, Taxonomy, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Customer Support, Web Analytics, Marketing
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Analytics, Regression Analysis, Network Analysis, Customer Analysis, Market Analysis, Analytics, Statistical Analysis, Customer Insights, Data Analysis, Text Mining, Trend Analysis, Social Media, Brand Management, Natural Language Processing
In summary, here are 10 of our most popular customer engagement and retention courses
- Customer Value in Pricing Strategy: University of Virginia
- Customer Insights: Quantitative Techniques: University of Illinois Urbana-Champaign
- Multichannel Marketing - Email, Content and Mobile Marketing: Simplilearn
- Interacting with Customers: CVS Health
- How to increase engagement to Instagram Business profile: Coursera Project Network
- Effective Strategies for Improving Employee Retention : Coursera Instructor Network
- Learning How to Learn: Powerful mental tools to help you master tough subjects: Deep Teaching Solutions
- Brand Management: Aligning Business, Brand and Behaviour: University of London
- Personal Training: Sales and Client Retention: American Council on Exercise
- Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation