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Results for "customer complaint resolution"
Coursera Project Network
Skills you'll gain: Survey Creation, Employee Surveys, Data Collection, Customer Analysis, Data Analysis, User Feedback, Business Software
Packt
Skills you'll gain: Conflict Management, Professionalism, De-escalation Techniques, Accountability, Negotiation, Collaboration, Active Listening, Empathy, Team Management, Assertiveness
Skills you'll gain: Technical Design, User Feedback, Project Design, Technical Consulting, Solution Design, Solution Architecture, SAP Applications, Technical Communication, Requirements Analysis, Business Analysis, System Implementation, Product Roadmaps, Business Requirements, Gap Analysis, Customer Engagement
Skills you'll gain: Robotic Process Automation, Web Scraping, User Interface (UI), Business Process Automation, Automation, Email Security, UI Components, Test Automation, User Interface (UI) Design, Data Import/Export, Excel Macros, Scripting, IT Automation, Data Cleansing, Software Development Tools, Data Integration, Integrated Development Environments, Unstructured Data, Application Deployment, Configuration Management
Northwestern University
Skills you'll gain: Social Media Marketing, Social Media Strategy, Marketing Effectiveness, Marketing Strategies, Performance Measurement, Performance Analysis, Business Metrics, Customer Engagement, Return On Investment, Sales Strategy, Key Performance Indicators (KPIs), Program Management, Integrated Marketing Communications, Law, Regulation, and Compliance, Information Privacy, Data Security
University of California, Irvine
Skills you'll gain: Persona Development, Marketing Strategies, Target Audience, Social Media Strategy, Social Media Marketing, Content Marketing, Digital Marketing, Customer Acquisition Management, Marketing Strategy and Techniques, Customer Engagement, Customer Insights, Value Propositions, Brand Management, E-Commerce, Mobile Banking
West Virginia University
Skills you'll gain: Sales Management, Sales Strategy, Account Management, Sales Territory Management, Sales Process, Sales Training, Inside Sales, Business Strategy, Outside Sales, Customer Relationship Management, Recruitment
Coursera Project Network
Skills you'll gain: Wireframing, Product Roadmaps, Agile Project Management, Persona Development, Prototyping, Experience Design, User Experience, User Story, Product Development, User Research, Requirements Analysis
University of Virginia
Skills you'll gain: Analytics, Business Analytics, Usability Testing, Product Management, Customer Insights, A/B Testing, Agile Methodology, User Experience, Data-Driven Decision-Making, Data Science, Product Testing, Big Data, Artificial Intelligence and Machine Learning (AI/ML)
- Status: Free
Lund University
Skills you'll gain: Corporate Sustainability, Socioeconomics, Sustainability Reporting, Economic Development, Environmental Social And Corporate Governance (ESG), Environment, Economics, Environmental Management Systems, Policy Development, Environmental Policy, Business Strategies, Consumer Behaviour, Community Development
Yonsei University
Skills you'll gain: Business Marketing, B2B Sales, Global Marketing, Business-To-Consumer, Market Opportunities, Growth Strategies, Marketing, Customer Engagement, Promotional Strategies, Marketing Strategies, Business Strategies, Product Marketing, Innovation, Marketing Communications, Interviewing Skills
University of California, Davis
Skills you'll gain: Fundraising, Grant Writing, Fundraising and Crowdsourcing, Proposal Writing, Prospecting and Qualification, Philanthropy, Campaign Management, Tax Planning, Marketing Planning, Customer Relationship Building, Direct Marketing, Advertising Mail, Business Writing, Marketing Strategies, Relationship Building, Administration, Target Audience, Email Marketing, Telemarketing, Negotiation
In summary, here are 10 of our most popular customer complaint resolution courses
- Use SurveyMonkey to Create a Survey and Analyze Results:Â Coursera Project Network
- Managing Conflict:Â Packt
- Designing an SAP Solution:Â SAP
- Robotic Process Automation (RPA):Â UiPath
- The Business of Social:Â Northwestern University
- Identifying, Attracting, and Growing Your Digital Audience:Â University of California, Irvine
- Account Management & Sales Force Design:Â West Virginia University
- Agile Project: Product Prototype Touchpoint Analysis in Miro:Â Coursera Project Network
- Product Analytics and AI:Â University of Virginia
- Greening the Economy: Lessons from Scandinavia:Â Lund University