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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Preview
      Preview
      S

      Stanford University

      Writing in the Sciences

      Skills you'll gain: Concision, Writing, Peer Review, Technical Communication, Grammar, Technical Writing, Editing, Scientific Methods, Journals, Research, Communication Strategies, General Science and Research, Healthcare Ethics, Constructive Feedback

      4.9
      Rating, 4.9 out of 5 stars
      ·
      9.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      E

      EDUCBA

      Unix Processes and Communications

      Skills you'll gain: Network Protocols, Unix, Network Troubleshooting, Unix Commands, File Transfer Protocol (FTP), File Management, OSI Models, TCP/IP, OS Process Management, General Networking, File Systems, Computer Networking, Network Routing

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      E

      EDUCBA

      File Utilities, Filters, and Common Unix Commands

      Skills you'll gain: Unix Commands, Unix, Command-Line Interface, Linux Commands, Linux, Shell Script, File Management, File Systems, Data Pipelines, System Configuration

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Google IT Automation with Python

      Skills you'll gain: GitHub, Version Control, Git (Version Control System), Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Cloud Services, Cloud Management, Bash (Scripting Language), Restful API, Incident Management, Code Review, Debugging, Unix Shell, Interviewing Skills, Web Services, Automation, Configuration Management, Python Programming, Programming Principles, Applicant Tracking Systems

      4.7
      Rating, 4.7 out of 5 stars
      ·
      49K reviews

      Advanced · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      IT Systems Design and Analysis 

      Skills you'll gain: Systems Design, Systems Analysis, Business Systems Analysis, Risk Management, Digital Transformation, Database Design, IT Management, Data Modeling, Systems Architecture, Process Design, Business Analysis, Business Technologies, Process Flow Diagrams, Information Technology, Business Process Modeling, Prototyping, Computer Science, Product Lifecycle Management, Agile Methodology, Business Communication

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Meta Back-End Developer

      Skills you'll gain: Full-Stack Web Development, Database Design, Version Control, Unix Commands, Restful API, Django (Web Framework), Relational Databases, Git (Version Control System), SQL, HTML and CSS, API Design, GitHub, Database Management, Application Programming Interface (API), MySQL, Data Structures, Object Oriented Programming (OOP), Computer Programming, Python Programming, Cloud Hosting

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      9.4K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI Automation

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Data Cleansing, Artificial Intelligence, Excel Formulas, Data Analysis, Data Ethics, AI Personalization, Large Language Modeling, Data Processing, Human Machine Interfaces, Data Import/Export, Image Analysis, Mobile Development, Technical Communication, Emerging Technologies, Unstructured Data, Innovation, Computer Vision

      4.8
      Rating, 4.8 out of 5 stars
      ·
      7.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      AI Agent Developer

      Skills you'll gain: Prompt Engineering, ChatGPT, Agentic systems, Generative AI Agents, Generative AI, OpenAI, Data Cleansing, Data Ethics, AI Personalization, Excel Formulas, Data Analysis, Artificial Intelligence, Large Language Modeling, Data Processing, Human Machine Interfaces, Software Development, Data Import/Export, Technical Communication, Unstructured Data, Automation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      7.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM AI Engineering

      Skills you'll gain: Prompt Engineering, Large Language Modeling, PyTorch (Machine Learning Library), Keras (Neural Network Library), Unsupervised Learning, Feature Engineering, Generative AI, Supervised Learning, Deep Learning, Natural Language Processing, Reinforcement Learning, Applied Machine Learning, Generative AI Agents, Scikit Learn (Machine Learning Library), Artificial Neural Networks, Jupyter, ChatGPT, Python Programming, Machine Learning, Data Science

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      21K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM AI Product Manager

      Skills you'll gain: Prompt Engineering, Generative AI, Product Management, New Product Development, Product Strategy, Financial Analysis, Product Roadmaps, Product Development, Product Planning, Generative AI Agents, Project Management Life Cycle, Innovation, Commercialization, Artificial Intelligence, Market Analysis, Stakeholder Management, Business Planning, Product Lifecycle Management, Product Improvement, Stakeholder Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Prompt Engineering

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Data Cleansing, Excel Formulas, Data Analysis, Artificial Intelligence, Data Ethics, Large Language Modeling, Data Processing, Human Machine Interfaces, Data Import/Export, Technical Communication, Unstructured Data, Automation, Risk Management Framework, Application Development, Verification And Validation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      7.2K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Meta Front-End Developer

      Skills you'll gain: Version Control, Unix Commands, HTML and CSS, User Interface and User Experience (UI/UX) Design, Jest (JavaScript Testing Framework), User Research, UI/UX Research, Git (Version Control System), Usability Testing, React.js, User Experience Design, Responsive Web Design, GitHub, Interaction Design, Data Structures, Front-End Web Development, Pseudocode, Cascading Style Sheets (CSS), Javascript, JavaScript Frameworks

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      23K reviews

      Beginner · Professional Certificate · 3 - 6 Months

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    1234…241

    In summary, here are 10 of our most popular technical support courses

    • Writing in the Sciences: Stanford University
    • Unix Processes and Communications: EDUCBA
    • File Utilities, Filters, and Common Unix Commands: EDUCBA
    • Google IT Automation with Python: Google
    • IT Systems Design and Analysis : SkillUp EdTech
    • Meta Back-End Developer: Meta
    • Generative AI Automation: Vanderbilt University
    • AI Agent Developer: Vanderbilt University
    • IBM AI Engineering: IBM
    • IBM AI Product Manager: IBM

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