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    Results for "service improvement"

    • A

      Alfaisal University | KLD

      خدمة العملاء | Customer Service

      Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      217 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Improving Communication Skills

      Skills you'll gain: Active Listening, Communication, Communication Strategies, Productivity, Business Communication, Persuasive Communication, Interpersonal Communications, Strategic Communication, Goal Setting, Rapport Building, Trustworthiness, Cooperation, Non-Verbal Communication, Negotiation, Adaptability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University at Buffalo

      Data-Driven Process Improvement

      Skills you'll gain: Performance Improvement, Process Mapping, Process Improvement, Business Process, Performance Measurement, Operational Analysis, Data-Driven Decision-Making, Data Strategy, Business Priorities, Data Collection, Organizational Strategy, Gap Analysis, Internet Of Things, Root Cause Analysis, Data Integrity, Data Quality

      4.7
      Rating, 4.7 out of 5 stars
      ·
      238 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)

      Skills you'll gain: Patient Safety, Systems Thinking, Health Systems, Accident Prevention, Health Care, Safety Training, Health Care Administration, Hospital Medicine, Quality Improvement, Continuous Quality Improvement (CQI), Risk Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT for Project Management - Leveraging AI for Success

      Skills you'll gain: Prompt Engineering, ChatGPT, Meeting Facilitation, Large Language Modeling, Workflow Management, Project Implementation, Project Coordination, Project Planning, Project Management, Artificial Intelligence, Generative AI, Plan Execution, Taking Meeting Minutes, Complex Problem Solving, Process Improvement, Technical Communication, Management Reporting, Organizational Skills, Decision Making, Application Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.4K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      How to Develop Standard Operating Procedures (SOPs)

      Skills you'll gain: Standard Operating Procedure, Procedure Development, Business Process, Operational Efficiency, Process Management, Business Process Management, Workflow Management, Process Optimization, Lean Manufacturing, Lean Methodologies, Process Improvement and Optimization, Continuous Improvement Process, Occupational Safety And Health, Quality Assurance, Risk Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      PwC

      Data Analysis and Presentation Skills: the PwC Approach

      Skills you'll gain: Dashboard, Data Visualization, Excel Formulas, Presentations, Interactive Data Visualization, Data Storytelling, Data Presentation, Microsoft PowerPoint, Data Visualization Software, Analytics, Customer Analysis, Business Analytics, Verbal Communication Skills, Data Analysis, Business Intelligence, Microsoft Excel, Data-Driven Decision-Making, Consulting, Data Modeling, Data Cleansing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 3 - 6 Months

    • A

      Amazon Web Services

      AWS Cloud Technology Consultant

      Skills you'll gain: Amazon CloudWatch, Software Development Life Cycle, Infrastructure as Code (IaC), Operational Excellence, CI/CD, AWS CloudFormation, Software Architecture, AWS Identity and Access Management (IAM), Scripting, Amazon DynamoDB, Professional Networking, Amazon Web Services, Amazon S3, Extract, Transform, Load, Amazon Elastic Compute Cloud, Network Troubleshooting, Cloud Management, Data Management, Problem Solving, Teamwork

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.7K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Data Management

      Skills you'll gain: Dashboard, Data Warehousing, Data Visualization, SQL, Data Storytelling, Data Migration, Data Security, IBM DB2, Pivot Tables And Charts, Descriptive Statistics, Data Management, Database Design, MySQL, Cloud Storage, Extract, Transform, Load, Data Architecture, Data Cleansing, Databases, Business Intelligence, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      17K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Introduction to Operations Management

      Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Process Improvement, Workflow Management, Continuous Improvement Process, Lean Methodologies, Quality Management, Business Workflow Analysis, Inventory Management System, Process Flow Diagrams, Six Sigma Methodology, Statistical Process Controls, Resource Utilization

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Cloud Security Engineer

      Skills you'll gain: Prompt Engineering, Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Authentications, Load Balancing, Role-Based Access Control (RBAC), Firewall, Network Security, Identity and Access Management, Cloud Security, Cloud Computing Architecture, Generative AI, Cloud Applications, Network Architecture, Containerization, Network Monitoring, Virtual Private Networks (VPN)

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      50K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      QoS for Newer Network Technologies

      Skills you'll gain: Wireless Networks, Network Performance Management, Wide Area Networks, Software-Defined Networking, Network Infrastructure, Computer Networking, Network Architecture, General Networking, Network Protocols, Service Level, Application Performance Management

      Beginner · Course · 1 - 4 Weeks

    1234…241

    In summary, here are 10 of our most popular service improvement courses

    • خدمة العملاء | Customer Service: Alfaisal University | KLD
    • Improving Communication Skills: University of Pennsylvania
    • Data-Driven Process Improvement: University at Buffalo
    • Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I): Johns Hopkins University
    • ChatGPT for Project Management - Leveraging AI for Success: Vanderbilt University
    • How to Develop Standard Operating Procedures (SOPs): Coursera Instructor Network
    • Data Analysis and Presentation Skills: the PwC Approach: PwC
    • AWS Cloud Technology Consultant: Amazon Web Services
    • IBM Data Management: IBM
    • Introduction to Operations Management: University of Pennsylvania

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