• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • De Escalation Techniques
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "de-escalation techniques"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI Data Analyst

      Skills you'll gain: Prompt Engineering, ChatGPT, Data Storytelling, Data Presentation, Data Visualization, Data Cleansing, Interactive Data Visualization, Data-Driven Decision-Making, SQL, Microsoft Excel, Excel Formulas, Generative AI, Artificial Intelligence, Data Analysis, Large Language Modeling, Data Processing, Query Languages, Analytics, Data Import/Export, Databases

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.9K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Conflict Management Strategies

      Skills you'll gain: Conflict Management, Mediation, De-escalation Techniques, Emotional Intelligence, Negotiation, Teamwork, Collaboration, Constructive Feedback, Leadership, Communication, Active Listening

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Michigan

      Successful Negotiation: Essential Strategies and Skills

      Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Conflict Management, Arbitration, Communication, Leadership, Contract Management, Analysis, Contract Review, Influencing, Sales Process, Planning, Decision Making, Business Ethics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      20K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Negotiation, Mediation and Conflict Resolution

      Skills you'll gain: Mediation, Negotiation, Verbal Communication Skills, Active Listening, Diplomacy, Conflict Management, Stakeholder Engagement, Leadership, Cultural Sensitivity, Communication, Cultural Diversity, Interpersonal Communications, Peer Review, Cultural Responsiveness, Intercultural Competence, Labor Relations, International Relations, Analysis, Non-Verbal Communication, Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Crash Course on Python

      Skills you'll gain: Python Programming, Programming Principles, Scripting, Computer Programming, Algorithms, Scripting Languages, Data Structures, Debugging, Automation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      40K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Learn English: Beginning Grammar

      Skills you'll gain: Grammar, English Language, Vocabulary, Language Competency, Oral Comprehension, Language Learning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      4.7K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      DeepLearning.AI TensorFlow Developer

      Skills you'll gain: Tensorflow, Keras (Neural Network Library), Computer Vision, Image Analysis, Time Series Analysis and Forecasting, Forecasting, Artificial Neural Networks, Natural Language Processing, Deep Learning, Applied Machine Learning, Predictive Analytics, Predictive Modeling, Text Mining, Supervised Learning, Artificial Intelligence, Data Processing, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      25K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      U

      Universidad de los Andes

      Fundamentos de Finanzas Empresariales

      Skills you'll gain: Financial Statement Analysis, Financial Statements, Finance, Financial Analysis, Income Statement, Balance Sheet, Financial Management, Corporate Finance, Return On Investment, Microsoft Excel, Investment Management, Cash Flows, Loans

      4.9
      Rating, 4.9 out of 5 stars
      ·
      4.8K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Relational Database Administrator

      Skills you'll gain: Data Warehousing, SQL, Linux Commands, Database Administration, Web Scraping, IBM DB2, Bash (Scripting Language), Data Pipelines, Apache Airflow, Database Design, MySQL, Database Management, Database Architecture and Administration, Star Schema, Extract, Transform, Load, Relational Databases, Data Engineering, Generative AI, Jupyter, Data Security

      4.6
      Rating, 4.6 out of 5 stars
      ·
      59K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Digital Marketing

      Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Digital Advertising, Data Ethics, Email Marketing, Marketing, ChatGPT, Advertising, Digital Marketing, MarTech, Keyword Research, Advertising Campaigns, Content Creation, Artificial Intelligence, Large Language Modeling, Marketing Analytics, Social Media Marketing, Search Engine Optimization, Technical Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.8K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      P

      Pontificia Universidad Católica de Chile

      English for Common Interactions in the Workplace: Basic Level

      Skills you'll gain: Oral Comprehension, English Language, Literacy, Planning, Vocabulary, Language Learning, Grammar, Verbal Communication Skills, Interpersonal Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.9K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Google Cloud Certification: Cloud DevOps Engineer

      Skills you'll gain: Prompt Engineering, Kubernetes, Application Performance Management, Site Reliability Engineering, Cloud Infrastructure, Google Cloud Platform, Microservices, Identity and Access Management, Generative AI, Cloud Applications, Cloud Services, CI/CD, Cloud Computing, System Monitoring, Containerization, Cloud Security, Application Deployment, Culture Transformation, Event Monitoring, Service Level

      4.7
      Rating, 4.7 out of 5 stars
      ·
      54K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    1234…502

    In summary, here are 10 of our most popular de-escalation techniques courses

    • Generative AI Data Analyst: Vanderbilt University
    • Conflict Management Strategies: LearnKartS
    • Successful Negotiation: Essential Strategies and Skills: University of Michigan
    • Negotiation, Mediation and Conflict Resolution: ESSEC Business School
    • Crash Course on Python: Google
    • Learn English: Beginning Grammar: University of California, Irvine
    • DeepLearning.AI TensorFlow Developer: DeepLearning.AI
    • Fundamentos de Finanzas Empresariales : Universidad de los Andes
    • IBM Relational Database Administrator: IBM
    • Generative AI for Digital Marketing: IBM

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok