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Explore the Customer Experience Course Catalog
Coursera Project Network
Skills you'll gain: Google Sheets, Excel Formulas, Spreadsheet Software, Customer Support, Service Level, Data Entry, Data Validation, Data Analysis, Data Integration, Service Management, Data Management
- Status: Free Trial
Multiple educators
Skills you'll gain: Security Controls, Network Security, Incident Response, Penetration Testing, Software Development Life Cycle, Computer Security Incident Management, Information Assurance, Cloud Computing Architecture, Computing Platforms, Microsoft Windows, Cyber Governance, Cloud Computing, Encryption, Data Security, Authorization (Computing), Data Storage, Application Security, Cybersecurity, Information Technology, Cryptography
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Power BI, Datamaps, Microsoft Excel, Microsoft Power Platform, Data Analysis, Data Visualization, Data Collection, Business Intelligence, Data Integration, Data Pipelines, Application Deployment, Database Design, Data Manipulation, Data Security, Microsoft 365, Timelines, Business Modeling, Data Mapping, Business Analytics, SQL
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment
- Status: Free Trial
Skills you'll gain: React Native, Version Control, Restful API, Unix Commands, User Interface and User Experience (UI/UX) Design, Jest (JavaScript Testing Framework), User Research, UI/UX Research, Git (Version Control System), Usability Testing, React.js, User Experience Design, Mobile Development, GitHub, Interaction Design, Usability, Database Management, Wireframing, Javascript, JavaScript Frameworks
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Software Development Life Cycle, Software Architecture, ChatGPT, Web Development Tools, Responsive Web Design, Development Environment, Generative AI Agents, Software Design, Large Language Modeling, Software Engineering, Flask (Web Framework), Software Development Methodologies, Software Design Patterns, Jupyter, Professional Networking, Python Programming, Machine Learning, Data Science
- Status: Free Trial
Skills you'll gain: Serverless Computing, Full-Stack Web Development, Software Development Life Cycle, Node.JS, Cloud-Native Computing, OpenShift, CI/CD, Back-End Web Development, GitHub, Software Architecture, React Redux, Web Development Tools, Microservices, MongoDB, Containerization, Agile Methodology, Responsive Web Design, Javascript, Professional Networking, Azure DevOps
- Status: NewStatus: Preview
Skills you'll gain: User Experience Design, User Centered Design, Design Research, Usability, Mockups, Wireframing, Prototyping
- Status: Free TrialStatus: AI skills
Skills you'll gain: Data Storytelling, Data Visualization, Data Wrangling, SQL, Extract, Transform, Load, Pivot Tables And Charts, Matplotlib, Exploratory Data Analysis, Predictive Modeling, Relational Databases, Data Analysis, Data Visualization Software, Data Cleansing, Data Ethics, Dashboard, Jupyter, IBM Cognos Analytics, Microsoft Excel, Python Programming, Interviewing Skills
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Finance, Process Improvement, Capital Budgeting, Return On Investment, Go To Market Strategy, Accrual Accounting, Financial Reporting, Product Development, Financial Accounting, Marketing Strategies, Branding, Marketing, Human Capital, Decision Making, Corporate Finance
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Generative AI Agents, Customer Analysis, AI Personalization, ChatGPT, Customer experience strategy (CX), Customer Insights, Real Time Data, Customer experience improvement, Prompt Engineering, Process Mapping, Trend Analysis, Persona Development, Consumer Behaviour, Analysis, Design
- Status: Free Trial
Skills you'll gain: Version Control, Unix Commands, HTML and CSS, User Interface and User Experience (UI/UX) Design, Jest (JavaScript Testing Framework), User Research, UI/UX Research, Git (Version Control System), Usability Testing, React.js, User Experience Design, Responsive Web Design, GitHub, Interaction Design, Data Structures, Front-End Web Development, Pseudocode, Cascading Style Sheets (CSS), Javascript, JavaScript Frameworks
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Create Customer Support Data with Google Sheets: Coursera Project Network
- IBM and ISC2 Cybersecurity Specialist: IBM
- Microsoft Power BI Data Analyst: Microsoft
- CVS Health Call Center Customer Service: CVS Health
- Meta React Native: Meta
- IBM AI Developer: IBM
- IBM Full-Stack JavaScript Developer: IBM
- Experience Essentials: Unlocking the UX Process with Miro: Coursera
- IBM Data Analyst: IBM
- Business Foundations: University of Pennsylvania