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Explore the CRM Course Catalog
Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Big Data, Data Mining, Data-Driven Decision-Making, Predictive Analytics, Sales Process, Machine Learning Methods, Ggplot2, Customer Engagement, Data Visualization Software, Plot (Graphics), Business Intelligence, R Programming, Customer Insights, Analytics, Customer Retention, Data Science, Data Analysis, Data Manipulation, Machine Learning Algorithms
Vanderbilt University
Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Process Automation, Generative AI, Automation, Strategic Thinking, Business Transformation, Technology Strategies, Business Strategy, Strategic Decision-Making, Emerging Technologies, Innovation, Human Computer Interaction, Natural Language Processing
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Process Improvement
University of California, Irvine
Skills you'll gain: Salesforce, Customer Relationship Management (CRM) Software, Customer Relationship Management, Business Reporting, Stakeholder Engagement, Role-Based Access Control (RBAC), Sales Management, Customer Engagement, Cloud-Based Integration, Security Management, Marketing Automation, Stakeholder Communications, User Accounts, Identity and Access Management, Data Security
Skills you'll gain: Email Marketing, Target Audience, Data Storytelling, Social Media Marketing, Social Media Strategy, Content Creation, Search Engine Optimization, Order Fulfillment, Media Planning, Search Engine Marketing, Social Media Management, Marketing Analytics, Customer Retention, A/B Testing, Google Analytics, Customer Relationship Management, Digital Marketing, E-Commerce, Customer Engagement, Campaign Management
LearnKartS
Skills you'll gain: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Cloud Services, Cloud Computing, Sales Management, Lead Generation, Customer Service, User Accounts, System Configuration
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
- Status: Free
Coursera Instructor Network
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process, Process Improvement, Lean Methodologies, Value Engineering, Waste Minimization
Salesforce
Skills you'll gain: Sales Development, Salesforce, Lead Generation, Sales Support, Sales Pipelines, Campaign Management, Sales Process, Sales Prospecting, Customer Relationship Management (CRM) Software, Workflow Management, Data Import/Export, Customer Data Management
Rice University
Skills you'll gain: Conflict Management, Professional Networking, Meeting Facilitation, Relationship Management, Relationship Building, Communication, Mentorship, Active Listening, Interpersonal Communications, People Management, Constructive Feedback, Influencing, Coaching, Collaboration, Leadership
- Status: Free
Erasmus University Rotterdam
Skills you'll gain: Innovation, New Product Development, Ideation, Brainstorming, Process Development, Design Thinking, Product Management, Diversity and Inclusion, Organizational Strategy, Team Management, Business Strategy, Leadership, Lean Methodologies, Strategic Decision-Making
Coursera Project Network
Skills you'll gain: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management, Management Reporting, Team Management, Customer Data Management, User Accounts
In summary, here are 10 of our most popular crm courses
- InteligĂȘncia Artificial Aplicada ao CRM: Fundação Instituto de Administração
- Agentic AI and AI Agents: A Primer for Leaders:Â Vanderbilt University
- Customer Support digital transformation with HubSpot:Â Coursera Project Network
- Salesforce Basics:Â University of California, Irvine
- Google Marketing Digital e E-Commerce:Â Google
- Salesforce Introduction:Â LearnKartS
- Reports, Dashboards, and Customer Success in Salesforce:Â Salesforce
- Value Stream Mapping:Â Coursera Instructor Network
- Lead Management in Salesforce:Â Salesforce
- Relationship Management :Â Rice University