Skills you'll gain: Quality Management, Statistical Process Controls, Quality Management Systems, ISO 9000 Series, Product Quality (QA/QC), Quality Improvement, Service Improvement, Quality Assurance, Quality Control, Continuous Quality Improvement (CQI), Continuous Improvement Process, Customer Service, Process Improvement, Customer Insights

Skills you'll gain: Canva (Software), Organizational Skills, Journals, Digital Design, Design, Graphic and Visual Design, Design Software

Skills you'll gain: Customer Engagement, Data Ethics, Generative AI, Data Governance, Customer Support, Regulation and Legal Compliance, Client Support, Customer Service, Customer Relationship Management (CRM) Software, Workflow Management, Microsoft 365, Customer Success Management, Compliance Management, Sales Enablement, Marketing Automation, Ethical Standards And Conduct, ChatGPT, Artificial Intelligence, Productivity Software, Business Process Automation

Skills you'll gain: Design Thinking, Solution Design, Business Transformation, Workforce Development, Strategic Thinking, Automation, Digital Transformation, Human Centered Design, Emerging Technologies, Adaptability, Innovation, Service Design, Business Process Automation, Forecasting, Process Analysis, Leadership

Skills you'll gain: Data Storytelling, Email Marketing, Social Media Marketing, Search Engine Optimization, Google Analytics, Customer Retention, Digital Marketing, Loyalty Programs, Order Fulfillment, Search Engine Marketing, Web Analytics, Marketing Analytics, Media Planning, Content Creation, Social Media, A/B Testing, Social Media Strategy, Target Audience, E-Commerce, Copywriting

Skills you'll gain: Customer Analysis, Business Planning, Sales Pipelines, Sales Strategy, Customer Insights, Entrepreneurship, Market Analysis, Innovation, Marketing Planning, Market Research, Product Management, Product Development, Commercialization, New Business Development, Business Strategy, Competitive Analysis, Value Propositions, Business Modeling, Interviewing Skills

Skills you'll gain: Strategic Partnership, Business Modeling, Value Propositions, New Business Development, Business Development, Resource Allocation, New Product Development, Target Market, Revenue Management, Price Negotiation, Performance Metric, Business Strategy, Business Process, Market Opportunities, User Feedback, Marketing Channel, Customer Relationship Management

Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Augmented and Virtual Reality (AR/VR), Business Transformation, Technology Strategies, Business Marketing, Cross-Functional Collaboration, Customer Relationship Management, Internet Of Things, Emerging Technologies, Business Ethics, Customer Insights, Business Leadership, Blockchain, Artificial Intelligence

Skills you'll gain: Business Writing, Writing, Verbal Communication Skills, Cultural Responsiveness, Cultural Diversity, Empathy, Professional Development, Active Listening, Business Communication, Professionalism, Constructive Feedback, Interpersonal Communications, Diversity and Inclusion, Communication, Relationship Building, Public Speaking, Employee Onboarding

Skills you'll gain: Payment Processing and Collection, Credit Risk, Lending and Underwriting, Organizational Structure, Financial Analysis, Accounts Receivable, Risk Analysis, Organizational Strategy, Cash Flows, Risk Management

Skills you'll gain: Marketing Collateral, Marketing Materials, Canva (Software), Promotional Materials, Business Marketing, Marketing Design, Design, Graphic and Visual Design, Design Elements And Principles

Skills you'll gain: Business Valuation, Peer Review, Financial Analysis, Presentations, Entrepreneurship, Business Planning, Competitive Analysis, Constructive Feedback, Business Research, Business Strategy