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Results for "customer retention"
University of Illinois Urbana-Champaign
Skills you'll gain: Differentiated Instruction, Student-Centred Learning, Education and Training, Interactive Learning, Pedagogy, Digital Transformation, Innovation, Digital Communications
- Status: Free
Coursera Instructor Network
Skills you'll gain: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, Sales Process, Sales Presentations, Sales Prospecting, Lead Generation, Telephone Skills, Customer Relationship Building, Active Listening, Communication Strategies, Customer Engagement
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Rapport Building, De-escalation Techniques, Communication
University of Pennsylvania
Skills you'll gain: Influencing, Persuasive Communication, Organizational Change, Change Management, Overcoming Obstacles, Behavioral Economics, Decision Making, Consumer Behaviour, Cost Benefit Analysis, Research
HubSpot Academy
Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Process, Selling Techniques, Sales Prospecting, HubSpot CRM, Sales, Inside Sales, Prospecting and Qualification, Sales Strategy, Customer Relationship Management (CRM) Software, Customer Relationship Management, Lead Generation, Negotiation, Business Writing, LinkedIn, Value Propositions, Professional Networking, Relationship Building
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Innovation, Change Management, Business Modeling, Technology Strategies, Product Lifecycle Management, New Product Development, Business Transformation, Product Development, Customer Insights, Organizational Strategy, Service Design, Business Strategy, Strategic Thinking, Cross-Functional Team Leadership, Business Leadership, Customer Analysis, Organizational Structure, User Feedback, Needs Assessment
Skills you'll gain: Email Marketing, Order Fulfillment, Media Planning, Social Media Marketing, Social Media Strategy, Performance Measurement, Customer Acquisition Management, Brand Loyalty, Search Engine Marketing, Order Management, Content Creation, Target Audience, Search Engine Optimization, Social Media Management, Customer Relationship Management, Customer Retention, Digital Marketing, E-Commerce, Marketing Analytics, Campaign Management
Kennesaw State University
Skills you'll gain: Data Collection, Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Process Improvement, Business Process, Project Management, Project Planning, Process Mapping, Descriptive Statistics, Statistics, Stakeholder Management, Customer Insights, Data Integrity
HubSpot Academy
Skills you'll gain: Inside Sales, Consultative Approaches, Sales Training, Sales, Sales Process, Customer Relationship Building, Prospecting and Qualification, Customer Analysis, Personalized Service
University of Washington
Skills you'll gain: Negotiation, Event Planning, Communication Strategies, Business Planning, Business Writing, Business Communication, Verbal Communication Skills, Decision Making, Customer Complaint Resolution
University of Colorado System
Skills you'll gain: Basic Electrical Systems, Customer Engagement, Market Dynamics, Regulation and Legal Compliance, Emerging Technologies, Environment and Resource Management, Operational Efficiency, Forecasting, Technology Strategies, Reliability
University of California, Irvine
Skills you'll gain: Inventory Management System, Inventory Control, Supply Chain Management, Demand Planning, Service Level, Forecasting, Customer Service, Cost Management, Operations Research, Statistical Methods
Searches related to customer retention
In summary, here are 10 of our most popular customer retention courses
- e-Learning Ecologies: Innovative Approaches to Teaching and Learning for the Digital Age: University of Illinois Urbana-Champaign
- How to Sell: An Overview of Fundamental Selling Techniques: Coursera Instructor Network
- Dell Technologies Customer Service for Technical Support: Dell
- Removing Barriers to Change: University of Pennsylvania
- Sales Training: Techniques for a Human-Centric Sales Process: HubSpot Academy
- Strategic Technology Management: University of Illinois Urbana-Champaign
- Цифровий маркетинг і електронна комерція від Google: Google
- Six Sigma Tools for Define and Measure: Kennesaw State University
- Sales Training: Building Your Sales Career: HubSpot Academy
- Business English: Planning & Negotiating: University of Washington