Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Rapport Building, De-escalation Techniques, Communication

Skills you'll gain: Process Mapping, Operations Management, Process Design, Process Analysis, Operational Excellence, Marketing Strategies, Business Operations, Marketing Planning, Strategic Marketing, Marketing Strategy and Techniques, Competitive Analysis, Consumer Behaviour, Business Ethics, Social Sciences, International Relations, Market Analysis, Culture, Marketing Psychology, Business, Political Sciences

Skills you'll gain: Customer Retention, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation

Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Market Opportunities, Customer Analysis, Customer Engagement, Target Market, Customer Insights, Customer Acquisition Management, Consumer Behaviour, Business Marketing

Skills you'll gain: Strategic Decision-Making, Decision Making, Business Ethics, Leadership, Law, Regulation, and Compliance, Ethical Standards And Conduct, Business Strategy, Talent Acquisition, Contract Management, Innovation, Regulatory Compliance, Product Development, Business Risk Management, Labor Law, Business Modeling

Skills you'll gain: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, Sales Process, Sales Presentations, Sales Prospecting, Lead Generation, Telephone Skills, Customer Relationship Building, Active Listening, Communication Strategies, Customer Engagement

Skills you'll gain: Influencing, Persuasive Communication, Organizational Change, Change Management, Overcoming Obstacles, Behavioral Economics, Decision Making, Consumer Behaviour, Cost Benefit Analysis, Research

Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Process, Selling Techniques, Sales Prospecting, HubSpot CRM, Sales, Inside Sales, Prospecting and Qualification, Sales Strategy, Customer Relationship Management (CRM) Software, Customer Relationship Management, Lead Generation, Negotiation, Business Writing, LinkedIn, Value Propositions, Professional Networking, Relationship Building

Skills you'll gain: Organizational Change, Innovation, Change Management, Business Modeling, Technology Strategies, Product Lifecycle Management, New Product Development, Business Transformation, Product Development, Customer Insights, Organizational Strategy, Service Design, Business Strategy, Strategic Thinking, Cross-Functional Team Leadership, Business Leadership, Customer Analysis, Organizational Structure, User Feedback, Needs Assessment

Skills you'll gain: Organizational Skills, Stress Management, Goal Setting, Personal Development, Customer Complaint Resolution, Telephone Skills, Technical Communication, Independent Thinking, Professional Development, Customer Service, Personal Care, Customer Inquiries, Verbal Communication Skills, Product Knowledge, Professionalism, Planning, Communication, Language Learning, Vocabulary, Telecommuting

Skills you'll gain: Data Collection, Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Process Improvement, Business Process, Project Management, Project Planning, Process Mapping, Descriptive Statistics, Statistics, Stakeholder Management, Customer Insights, Data Integrity

Skills you'll gain: Inside Sales, Consultative Approaches, Sales Training, Sales, Sales Process, Customer Relationship Building, Prospecting and Qualification, Customer Analysis, Personalized Service