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Results for "customer relationship management (crm)"
Rice University
Skills you'll gain: Conflict Management, Professional Networking, Meeting Facilitation, Relationship Management, Relationship Building, Communication, Mentorship, Active Listening, Interpersonal Communications, People Management, Constructive Feedback, Influencing, Coaching, Collaboration, Leadership
- Status: Free
Coursera Instructor Network
Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Service Design, System Configuration, Sales Pipelines, Automation, Business Process Automation, Data Validation
LearnKartS
Skills you'll gain: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Cloud Services, Cloud Computing, Sales Management, Lead Generation, Customer Service, User Accounts, System Configuration
ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Demand Planning, Marketing Strategies, Financial Analysis, Marketing Channel, Business Strategy, Customer Demand Planning, Presentations, Booking (Sales)
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Process Improvement
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Coursera Project Network
Skills you'll gain: HubSpot CRM, Sales Process, Sales Pipelines, Customer Relationship Management, Lead Generation, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Customer Acquisition Management
- Status: Free
S.P. Jain Institute of Management and Research
Skills you'll gain: Product Strategy, Strategic Marketing, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Branding, Brand Strategy, Marketing Channel, Market Analysis, Communication Strategies
Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management, Business Requirements, Presentations
Duke University
Skills you'll gain: Agile Product Development, Customer Insights, Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Relationship Management (CRM) Software, Value Propositions, Market Research, Business Process Improvement
Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Data Presentation, Data Governance, Data Security, Data Migration, Database Design, Data Visualization, Interactive Data Visualization, Descriptive Statistics, Data Mining, Cloud Storage, Data Visualization Software, Extract, Transform, Load, IBM DB2, Data Management, MySQL, Excel Formulas
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
In summary, here are 10 of our most popular customer relationship management (crm) courses
- Relationship Management :Â Rice University
- Salesforce Design Mastery: CRM Customization:Â Coursera Instructor Network
- Salesforce Introduction:Â LearnKartS
- Hotel Management: Distribution, Revenue and Demand Management:Â ESSEC Business School
- Customer Support digital transformation with HubSpot:Â Coursera Project Network
- Introduction to Customer Service:Â CVS Health
- Crie seu primeiro funil de conversão e CRM com Hubspot: Coursera Project Network
- Marketing Management:Â S.P. Jain Institute of Management and Research
- SAP Customer Engagement and Discovery:Â SAP
- Customer-Centric Innovation:Â Duke University