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Results for "customer communications management"
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Stakeholder Management, Cost Management, Team Management, Team Leadership, Project Management, Communication Planning, Teamwork, Project Management Life Cycle, Conflict Management, Project Coordination, Project Schedules, Financial Analysis, Procurement, Strategic Communication, Cost Estimation, Planning, Ethical Standards And Conduct, Communication, Risk Management, Budgeting
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: Data Presentation, Data Storytelling, Data Cleansing, Data Visualization, Data Validation, Rmarkdown, Data Integrity, Interactive Data Visualization, Data Ethics, Dashboard, Ggplot2, Data Quality, Stakeholder Communications, Data Literacy, Data Visualization Software, Data Analysis, SQL, Interviewing Skills, Analytical Skills, Applicant Tracking Systems
- Status: Free Trial
Skills you'll gain: Dashboard, Data Warehousing, Data Visualization, SQL, Data Storytelling, Data Migration, Data Security, IBM DB2, Pivot Tables And Charts, Descriptive Statistics, Data Management, Database Design, MySQL, Cloud Storage, Extract, Transform, Load, Data Architecture, Data Cleansing, Databases, Business Intelligence, Data Analysis
- Status: Free Trial
Salesforce
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Salesforce, Sales Process, Sales Operations, Sales, B2B Sales, Data Management, Business-To-Consumer, Databases
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: Package and Software Management, Systems Administration, Computer Networking, IT Infrastructure, OSI Models, Desktop Support, Information Systems Security, Network Troubleshooting, Technical Support, Routing Protocols, Computer Hardware, Network Security, Cybersecurity, Microsoft Windows, Network Administration, Lightweight Directory Access Protocols, File Systems, Interviewing Skills, Applicant Tracking Systems, Resilience
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Finance, Process Improvement, Capital Budgeting, Return On Investment, Go To Market Strategy, Accrual Accounting, Financial Reporting, Product Development, Financial Accounting, Marketing Strategies, Branding, Marketing, Human Capital, Decision Making, Corporate Finance
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: Threat Modeling, Intrusion Detection and Prevention, Network Security, Open Web Application Security Project (OWASP), Event Monitoring, Security Controls, Threat Management, Computer Security Incident Management, Security Awareness, Threat Detection, Incident Response, Vulnerability Management, Cyber Attacks, Cybersecurity, Debugging, Relational Databases, Linux, Interviewing Skills, Python Programming, SQL
- Status: Free Trial
ESSEC Business School
Skills you'll gain: Revenue Management, Forecasting, Hospitality Management, Hotel Operations, Budgeting, Asset Management, Data-Driven Decision-Making, Target Market, Market Share, Demand Generation, Hospitality, Online Advertising, Marketing Channel, Strategic Marketing, Demand Planning, Brand Strategy, Constructive Feedback, Operational Analysis, Direct Marketing, E-Commerce
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Dashboard, Business Software, Systems Integration, Data Integration, Sales Pipelines, Data Management, Productivity Software, Customer Service, Sales Operations, Marketing, Email Marketing
- Status: Free Trial
University of Michigan
Skills you'll gain: Employee Coaching, Team Management, Team Leadership, Talent Management, Team Motivation, Talent Pipelining, Team Building, Visionary, Performance Appraisal, Influencing, Cross-Functional Team Leadership, Teamwork, Constructive Feedback, Goal Setting, Intercultural Competence, Leadership, Organizational Leadership, Personal Development, Persuasive Communication, Professional Development
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
In summary, here are 10 of our most popular customer communications management courses
- Microsoft Project Management: Microsoft
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Google Data Analytics: Google
- IBM Data Management: IBM
- Sales and CRM Overview: Salesforce
- Google IT Support: Google
- Business Foundations: University of Pennsylvania
- Google Cybersecurity: Google
- Hotel Management: Distribution, Revenue and Demand Management: ESSEC Business School
- Introduction to CRM with HubSpot: Coursera Project Network