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Results for "customer communications management"
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Brand Management, Brand Marketing, Marketing Strategies, Marketing, Brand Strategy, Communication Strategies, Product Marketing, Marketing Communications, Brand Loyalty, Customer Insights, Brand Awareness, Marketing Channel, Price Negotiation, Customer Engagement
- Status: Free
Yale University
Skills you'll gain: Positive Behavior Support, Goal Setting, Resilience, Self-Awareness, Behavioral Economics, Emotional Intelligence, Mental Health, Psychology, Social Skills, Time Management
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Demand Planning, Marketing Strategies, Financial Analysis, Marketing Channel, Business Strategy, Customer Demand Planning, Presentations, Booking (Sales)
Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Project Coordination, Organizational Skills, Agile Methodology, Project Planning, Waterfall Methodology, Cross-Functional Collaboration, Communication, Decision Making
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Marketing, Marketing Communications, Marketing Strategies, Marketing, Digital Communications, Integrated Marketing Communications, Marketing Channel, Promotional Strategies, Search Engine Marketing, Advertising, Social Media Marketing, Media Planning, MarTech, Mobile Banking, Communication, Emerging Technologies, Branding, Consumer Behaviour
- Status: Free
Deep Teaching Solutions
Skills you'll gain: Learning Strategies, Time Management, Willingness To Learn, Mental Concentration, Creativity, Persistence, Self-Discipline, Stress Management, Self-Awareness, Adaptability
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Effectiveness, Marketing Channel, Email Marketing, Marketing Communications, Target Audience, Persona Development, Marketing Analytics, E-Commerce, Search Engine Optimization
University of California, Irvine
Skills you'll gain: Corporate Communications, Storytelling, Internal Communications, Strategic Communication, Social Media, Employee Engagement, Public Relations, Business Communication, Communication, Social Media Strategy, Remote Access Systems
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience
In summary, here are 10 of our most popular customer communications management courses
- Introduction to Marketing:Â University of Pennsylvania
- The Science of Well-Being:Â Yale University
- Improving Customer Retention:Â Coursera Instructor Network
- Hotel Management: Distribution, Revenue and Demand Management:Â ESSEC Business School
- Foundations of Project Management:Â Google
- Digital Media and Marketing Principles:Â University of Illinois Urbana-Champaign
- Learning How to Learn: Powerful mental tools to help you master tough subjects:Â Deep Teaching Solutions
- Introduction to Customer Service:Â CVS Health
- Customer Understanding and Digital Marketing Channels:Â Unilever
- Introduction to Corporate Communications:Â University of California, Irvine