Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "customer and client support"
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Patient Safety, Medical Records, Medical Privacy, Electronic Medical Record, Telehealth, Health Technology, Health Information Management, Health Informatics, Clinic Management Systems, Practice Management Software, Health Care, Health Care Procedure and Regulation, Personally Identifiable Information, Patient Registration, Medical Equipment and Technology, Security Awareness, Medical Terminology, Desktop Support, Technical Support, Customer Support
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: UI/UX Research, User Research, Responsive Web Design, Wireframing, Usability Testing, Storyboarding, User Experience Design, Information Architecture, Design Research, Figma (Design Software), Sprint Retrospectives, Mockups, Cross Platform Development, Prototyping, User Experience, Usability, Persona (User Experience), Design Thinking, Interviewing Skills, Applicant Tracking Systems
- Status: Free Trial
Skills you'll gain: Active Listening, Presentations, Problem Solving, Critical Thinking and Problem Solving, Constructive Feedback, Collaboration, Interpersonal Communications, Virtual Teams, Root Cause Analysis, Creative Problem-Solving, Microsoft PowerPoint, Conflict Management, Collaborative Software, Target Audience, Professional Development, Client Services, Personal Development, Social Skills, Expectation Management, Adaptability
- Status: Free Trial
University of California San Diego
Skills you'll gain: Data Structures, Graph Theory, Algorithms, Computational Thinking, Bioinformatics, Network Model, Advanced Mathematics, Computer Programming, Theoretical Computer Science, Program Development, Operations Research, System Design and Implementation, Network Analysis, Network Routing, Programming Principles, Linear Algebra, Text Mining, C (Programming Language), Software Testing, Debugging
- Status: NewStatus: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Agentic systems, Generative AI Agents, Generative AI, Artificial Intelligence, Large Language Modeling, Software Development, Application Development
- Status: Free Trial
Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Server Administration, Active Directory, Linux Administration, Disaster Recovery, System Monitoring, Technical Support and Services, Network Troubleshooting, Windows Servers, System Configuration, Technical Consulting, Virtualization, Data Storage, Web Servers, Dynamic Host Configuration Protocol (DHCP), User Accounts
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Finance, Process Improvement, Capital Budgeting, Return On Investment, Go To Market Strategy, Accrual Accounting, Financial Reporting, Product Development, Financial Accounting, Marketing Strategies, Branding, Marketing, Human Capital, Decision Making, Corporate Finance
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
- Status: Free TrialStatus: AI skills
Skills you'll gain: React Native, Flutter (Software), Software Development Life Cycle, iOS Development, Mobile Development, GitHub, Software Architecture, ChatGPT, React Redux, Web Development Tools, Mobile Development Tools, Apple iOS, Figma (Design Software), User Centered Design, User Interface and User Experience (UI/UX) Design, Responsive Web Design, React.js, Development Environment, Android Studio, AI Personalization
- Status: Free Trial
University of Michigan
Skills you'll gain: Database Design, JSON, Data Processing, SQL, Web Scraping, Relational Databases, Extensible Markup Language (XML), Databases, Database Management, Data Modeling, Data Visualization, Programming Principles, Data Structures, Data Cleansing, Web Services, Data Collection, Python Programming, Computer Programming, Software Installation, File Management
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making
In summary, here are 10 of our most popular customer and client support courses
- Healthcare IT Support: Johns Hopkins University
- Google UX Design: Google
- People and Soft Skills for Professional and Personal Success: IBM
- Data Structures and Algorithms: University of California San Diego
- AI Agents and Agentic AI in Python: Powered by Generative AI: Vanderbilt University
- System Administration and IT Infrastructure Services: Google
- CVS Health Call Center Customer Service: CVS Health
- Business Foundations: University of Pennsylvania
- Customer Service Fundamentals: Knowledge Accelerators
- IBM iOS and Android Mobile App Developer: IBM