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Results for "it service management"
Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication
- Status: Free
Atlassian
Skills you'll gain: Jira (Software), Agile Methodology, Kanban Principles, Agile Project Management, Lean Methodologies, Backlogs, Sprint Planning, Sprint Retrospectives, User Story, Workflow Management, Issue Tracking, Query Languages, Software Versioning, Administration
Skills you'll gain: Data Storytelling, Performance Measurement, Data-Driven Decision-Making, E-Commerce, Digital Marketing, Branding, Marketing Channel, Marketing Strategy and Techniques, Customer Analysis, Advertising, Marketing Analytics, Search Engine Marketing, Customer Engagement, Content Marketing, Brand Awareness, Search Engine Optimization, Social Media Marketing, Target Audience
University of Minnesota
Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Employee Performance Management, Constructive Feedback, People Management, Expectation Management, Organizational Effectiveness, Employee Engagement, Organizational Strategy, Goal Setting, Culture Transformation
Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, Authorization (Computing), Security Controls, Role-Based Access Control (RBAC), Identity and Access Management, Information Management, Business Process Automation, System Configuration, Database Management, Application Development, Automation, Content Management
University of Pennsylvania
Skills you'll gain: Business Analytics, Descriptive Analytics, Predictive Analytics, Analytics, Demand Planning, Data-Driven Decision-Making, Operational Analysis, Business Operations, Risk Analysis, Forecasting, Operations Management, Risk Management, Business Modeling, Simulation and Simulation Software, Process Optimization, Decision Making, Decision Tree Learning, Microsoft Excel, Probability Distribution
University of Pennsylvania
Skills you'll gain: Influencing, Persuasive Communication, Organizational Change, Change Management, Overcoming Obstacles, Behavioral Economics, Decision Making, Consumer Behaviour, Cost Benefit Analysis, Research
- Status: Free
S.P. Jain Institute of Management and Research
Skills you'll gain: Product Strategy, Strategic Marketing, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Branding, Brand Strategy, Marketing Channel, Market Analysis, Communication Strategies
Skills you'll gain: MySQL, Stored Procedure, Database Design, Database Management Systems, Relational Databases, SQL, Database Development, Query Languages, Data Integrity, Data Validation
Skills you'll gain: Agile Software Development, Cloud Computing Architecture, Cloud Services, Agile Methodology, DevOps, Kanban Principles, Cloud Security, Cloud Infrastructure, Cloud Platforms, Cloud Computing, Agile Project Management, Cloud-Native Computing, User Story, Cloud Storage, Sprint Retrospectives, Sprint Planning, Workflow Management, CI/CD, Test Driven Development (TDD), Scrum (Software Development)
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, B2B Sales, Sales Pipelines, Data Management, Customer Data Management, Databases, Business-To-Consumer
- Status: Free
Yale University
Skills you'll gain: Psychology, Mental and Behavioral Health Specialties, Psychiatry, Mental Health, Human Development, Human Learning, Social Sciences, Psychotherapy, Behavioral Health, Sociology, Creativity, Non-Verbal Communication
In summary, here are 10 of our most popular it service management courses
- Generative AI for Customer Support: IBM
- Agile with Atlassian Jira: Atlassian
- Foundations of Digital Marketing and E-commerce: Google
- Managing Employee Performance: University of Minnesota
- ServiceNow System Administrator from Zero to Hero: Packt
- Operations Analytics: University of Pennsylvania
- Removing Barriers to Change: University of Pennsylvania
- Marketing Management: S.P. Jain Institute of Management and Research
- Database Structures and Management with MySQL: Meta
- DevOps, Cloud, and Agile Foundations: IBM