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Results for "customer success management"
- Status: Free
Coursera Instructor Network
Skills you'll gain: Key Performance Indicators (KPIs), Performance Measurement, Business Metrics, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Improvement, Operational Performance Management, Business Analysis, Data-Driven Decision-Making, Goal Setting, Data Visualization, Prioritization
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Expense Management, Artificial Intelligence, Personalized Service, Expense Reports, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Google Workspace, Creative Thinking, Productivity Software, Business Process Automation, Digital Transformation, Creative Problem-Solving, Google Sheets, Automation, Innovation, Natural Language Processing, Test Case
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
- Status: Free
Erasmus University Rotterdam
Skills you'll gain: Innovation, New Product Development, Ideation, Brainstorming, Process Development, Design Thinking, Product Management, Diversity and Inclusion, Organizational Strategy, Team Management, Business Strategy, Leadership, Lean Methodologies, Strategic Decision-Making
Skills you'll gain: MySQL, Database Design, Version Control, Database Management Systems, MySQL Workbench, Extract, Transform, Load, Stored Procedure, Data Modeling, Data Structures, SQL, Database Theory, Unix Commands, Relational Databases, Databases, Git (Version Control System), Object Oriented Programming (OOP), Database Management, Database Development, Unit Testing, Algorithms
SkillUp EdTech
Skills you'll gain: Backlogs, Stakeholder Communications, Stakeholder Management, Cross-Functional Collaboration, Prioritization, Virtual Teams, Agile Methodology, Agile Product Development, Communication, Requirements Analysis, User Story, Product Management, Conflict Management, Customer Insights
DeepLearning.AI
Skills you'll gain: Computer Vision, Image Analysis, Deep Learning, Artificial Neural Networks, Applied Machine Learning, Artificial Intelligence, Network Architecture, Machine Learning, Data Processing, Algorithms
Rice University
Skills you'll gain: Communication Planning, Stakeholder Management, Organizational Structure, Project Documentation, Project Management, Project Management Life Cycle, Project Scoping, Project Planning, Requirements Management, Financial Analysis, Business Analysis, Peer Review
Skills you'll gain: Business Planning, E-Commerce, Customer Support, Digital Marketing, Business Modeling, Marketing, Entrepreneurship, Sales Management, Customer Service, Business Strategies, Web Content, Marketing Strategies, Social Media, Content Creation, Business Operations
University of Alberta
Skills you'll gain: Agile Software Development, Software Development, Requirements Management, Product Management, Software Engineering, Functional Requirement, Systems Development Life Cycle, Project Planning, Project Schedules, Process Development, Project Management
Skills you'll gain: Program Management, Stakeholder Management, Resource Allocation, Agile Software Development, Stakeholder Engagement, Agile Methodology, Project Management Life Cycle, Kanban Principles, Change Management, Project Management Office (PMO), Organizational Change, Organizational Strategy, Agile Project Management, Risk Management, Governance, Earned Value Management, Cost Management, Team Building, Project Management, Performance Management
University of California, Irvine
Skills you'll gain: Cost Estimation, Project Schedules, Estimation, Quality Management, Milestones (Project Management), Project Planning, Project Management, Scheduling, Timelines, Work Breakdown Structure, Budgeting, Resource Allocation, Resource Management, Matrix Management
In summary, here are 10 of our most popular customer success management courses
- Introduction to KPIs: Measuring Success in Business :Â Coursera Instructor Network
- ChatGPT: Excel at Personal Automation with GPTs, AI & Zapier:Â Vanderbilt University
- CVS Health Call Center Customer Service:Â CVS Health
- Innovation Management:Â Erasmus University Rotterdam
- Meta Database Engineer:Â Meta
- Product Owner: Communications & Stakeholder Management :Â SkillUp EdTech
- Convolutional Neural Networks:Â DeepLearning.AI
- Engineering Project Management: Initiating and Planning:Â Rice University
- Launching Your Online Business: Strategies for Success:Â Starweaver
- Introduction to Software Product Management:Â University of Alberta