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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Preview
      Preview
      U

      UBITS

      Crecimiento exponencial para líderes y empresas

      Skills you'll gain: Business Transformation, Growth Strategies, Strategic Leadership, Business Development, Strategic Thinking, Organizational Change, Organizational Strategy, Emerging Technologies, Digital Transformation, Business Strategies, Leadership, Innovation, Organizational Structure, Market Opportunities

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Designing a Customer Support Chatbot Using Flowise

      Skills you'll gain: User Interface (UI), ChatGPT, Self Service Technologies, Generative AI Agents, Customer Service, Client Support, Prompt Engineering, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance

      4.4
      Rating, 4.4 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Sales Managers: Data-Driven Sales Forecasting

      Skills you'll gain: Sales Pipelines, Customer Engagement, Sales Management, Customer experience improvement, Sales Strategy, Generative AI Agents, Data Ethics, Sales Process, Sales, ChatGPT, Forecasting, Business Ethics

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Crea gráficos para Facebook en Visme

      Skills you'll gain: Facebook, Social Media Marketing, Social Media, Marketing Materials, Advertising, Marketing Design, Data Visualization, Content Creation, Graphic Design, Data Sharing, User Accounts

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Admin and App Builder

      Skills you'll gain: Dashboard, Salesforce, Customer Relationship Management, Salesforce Development, Customer Relationship Management (CRM) Software, Application Deployment, Workflow Management, Data Visualization, Report Writing, Data Import/Export, Database Management Systems, Data Access, Data Security, Sales Pipelines, Data Sharing, Database Administration, Business Process Automation, Data Management, Marketing Analytics, Business Logic

      4.1
      Rating, 4.1 out of 5 stars
      ·
      8 reviews

      Beginner · Specialization · 1 - 3 Months

    • A

      Alfaisal University | KLD

      التركيز على العملاء وأثر ذلك على الربحية

      Skills you'll gain: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Management, Market Dynamics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Mobile Marketing

      Skills you'll gain: HubSpot CRM, Customer Relationship Management, Online Advertising, Marketing Effectiveness, Marketing Strategies, Digital Advertising, Promotional Strategies, Social Media Marketing, Growth Strategies, Search Engine Optimization, Advertising Campaigns, Product Promotion, Drive Engagement, Advertising, Keyword Research, Business Metrics, Customer Engagement, Performance Metric

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Crear un Business Model Canvas con Miro

      Skills you'll gain: Business Modeling, Telecommuting, Collaborative Software, Business Planning, Business Development, Presentations, Entrepreneurship, Process Mapping, Brainstorming, Business Strategy, Data Visualization

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Lead Management with HubSpot

      Skills you'll gain: Lead Generation, Prospecting and Qualification, HubSpot CRM, Sales Pipelines, Sales Management, Customer Acquisition Management, Sales Process, Workflow Management, Marketing Automation, Process Mapping, Dashboard, Performance Measurement, Prioritization

      4
      Rating, 4 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      As Competências do Especialista no Sucesso do Cliente

      Skills you'll gain: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      19 reviews

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Salesforce Experience (Community) Cloud Consultant Training

      Skills you'll gain: Salesforce, Content Performance Analysis, Drive Engagement, User Accounts, Data Sharing, Content Management, Web Analytics, Authentications, Data Access, Identity and Access Management, Customer Relationship Management (CRM) Software, Customer Engagement, Registration, Authorization (Computing), Dashboard, Self Service Technologies, Role-Based Access Control (RBAC), Report Writing

      Advanced · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      A Organização Centrada na Jornada do Cliente

      Skills you'll gain: Customer experience strategy (CX), Agile Methodology, Customer Relationship Management, Customer Insights, Process Design, Value Propositions, Business Analysis, Cross-Functional Collaboration, Key Performance Indicators (KPIs), Product Lifecycle Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular crm courses

    • Crecimiento exponencial para líderes y empresas: UBITS
    • Designing a Customer Support Chatbot Using Flowise: Coursera Instructor Network
    • GenAI for Sales Managers: Data-Driven Sales Forecasting: Coursera Instructor Network
    • Crea gráficos para Facebook en Visme: Coursera Project Network
    • Salesforce Admin and App Builder: LearnKartS
    • التركيز على العملاء وأثر ذلك على الربحية: Alfaisal University | KLD
    • Mobile Marketing: Simplilearn
    • Crear un Business Model Canvas con Miro: Coursera Project Network
    • Lead Management with HubSpot: HubSpot Academy
    • As Competências do Especialista no Sucesso do Cliente: Fundação Instituto de Administração

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