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Results for "service management"
University of Michigan
Skills you'll gain: Talent Management, Team Motivation, Team Building, Teamwork, Team Management, Talent Pipelining, Influencing, Team Leadership, Employee Onboarding, Employee Performance Management, Employee Coaching, Conflict Management, Employee Engagement, Interviewing Skills, Persuasive Communication, Leadership, Organizational Leadership, Professional Networking, Business Leadership, Leadership Development
- Status: Free
University of Alberta
Skills you'll gain: Social Studies, Storytelling, Cultural Diversity, Social Justice, Sociology, Political Sciences, Social Sciences, Education and Training, Economics, Advocacy, Land Management, Environment and Resource Management, Governance
Skills you'll gain: Agile Software Development, Cloud Computing Architecture, Cloud Services, Agile Methodology, DevOps, Kanban Principles, Cloud Security, Cloud Infrastructure, Cloud Platforms, Cloud Computing, Agile Project Management, Cloud-Native Computing, User Story, Cloud Storage, Sprint Retrospectives, Sprint Planning, Workflow Management, CI/CD, Test Driven Development (TDD), Scrum (Software Development)
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
Multiple educators
Skills you'll gain: Network Security, Incident Response, Cloud Computing Architecture, Peripheral Devices, Penetration Testing, Computer Security Incident Management, Cloud Services, Security Controls, Business Continuity, Disaster Recovery, Information Assurance, System Configuration, Cybersecurity, Configuration Management, Computing Platforms, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Security Awareness, Cloud Platforms
- Status: Free
Vanderbilt University
Skills you'll gain: Clinical Data Management, Data Capture, Clinical Research, Data Management, Data Collection, Data Sharing, Data Strategy, Data Quality, Sampling (Statistics), Data Storage, Regulatory Compliance
University of Colorado System
Skills you'll gain: Disaster Recovery, Business Continuity Planning, Security Management, System Monitoring, System Implementation, Cyber Security Policies, Compliance Auditing, Systems Administration, Governance, Information Systems Security, Unix, Change Management
Skills you'll gain: Package and Software Management, Desktop Support, Linux, Microsoft Windows, File Systems, Remote Access Systems, Operating Systems, Linux Administration, OS Process Management, System Support, Systems Administration, Software Installation, User Accounts, System Configuration, Linux Commands, Command-Line Interface, System Monitoring, User Provisioning, Authorization (Computing), Identity and Access Management
Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Rapport Building, Emergency Response, Trauma Care, First Aid, Interpersonal Communications, Community Mental Health Services, Mental Health, Stress Management, Patient Referral, Health Assessment
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar
University of Michigan
Skills you'll gain: Wireframing, Responsive Web Design, HTML and CSS, Web Content Accessibility Guidelines, Cascading Style Sheets (CSS), Web Design, Hypertext Markup Language (HTML), Browser Compatibility, Bootstrap (Front-End Framework), Javascript, Front-End Web Development, User Interface (UI), Verification And Validation, Web Development, Interactive Design, Web Design and Development, Application Frameworks, Event-Driven Programming, Web Applications, Usability
In summary, here are 10 of our most popular service management courses
- Leading People and Teams: University of Michigan
- Indigenous Canada: University of Alberta
- DevOps, Cloud, and Agile Foundations: IBM
- CVS Health Retail Customer Service: CVS Health
- CVS Health Call Center Customer Service: CVS Health
- IBM and ISC2 Cybersecurity Specialist: IBM
- Data Management for Clinical Research: Vanderbilt University
- Planning, Auditing and Maintaining Enterprise Systems: University of Colorado System
- Operating Systems and You: Becoming a Power User: Google
- Psychological First Aid: Johns Hopkins University