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Results for "service management"
Skills you'll gain: Stakeholder Management, IT Management, Project Management, Project Coordination, Agile Project Management, Project Management Life Cycle, Relationship Management, Agile Methodology, Risk Management, Interpersonal Communications, Communication
Skills you'll gain: Data Storytelling, Requirements Elicitation, Business Process Modeling, Business Analysis, Data Presentation, Process Analysis, Resource Allocation, Data Visualization, Interactive Data Visualization, Stakeholder Management, Process Optimization, Business Requirements, Requirements Management, Data Modeling, Risk Analysis, Requirements Analysis, Excel Formulas, Microsoft Excel, Data Cleansing, Analysis
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Brand Management, Brand Marketing, Marketing Strategies, Marketing, Brand Strategy, Communication Strategies, Product Marketing, Marketing Communications, Brand Loyalty, Customer Insights, Brand Awareness, Marketing Channel, Price Negotiation, Customer Engagement
Duke University
Skills you'll gain: Delegation Skills, Meeting Facilitation, Safety Training, Compensation Management, Strategic Leadership, Prioritization, Human Resources, Performance Management, Human Resources Management and Planning, Recruitment, Time Management, Organizational Strategy, Organizational Skills, Emotional Intelligence, Supervision, Strategic Prioritization, Administration, Culture, Organizational Leadership, Business Management
Skills you'll gain: Node.JS, Cloud Computing Architecture, Server Side, Cloud-Native Computing, React Redux, Cloud Services, NoSQL, MongoDB, React.js, Agile Methodology, Front-End Web Development, JavaScript Frameworks, Cloud Security, Hypertext Markup Language (HTML), HTML and CSS, Cloud Infrastructure, Restful API, Web Development, Web Development Tools, Back-End Web Development
University of Pennsylvania
Skills you'll gain: People Analytics, Data-Driven Decision-Making, Business Analytics, Descriptive Analytics, Business Intelligence, Human Resource Strategy, Financial Data, Marketing Analytics, Analytics, Talent Management, Financial Analysis, Predictive Analytics, Human Resources Management and Planning, Peer Review, Business Analysis, Financial Statement Analysis, Financial Forecasting, Customer Insights, Workforce Planning, Demand Planning
- Status: Free
Coursera Instructor Network
Skills you'll gain: Service Level Agreement, Service Level, Service Management, Performance Measurement, Vendor Contracts, Customer Service, Supplier Performance Management, Cloud Services, Performance Metric, Managed Services, Client Services, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Stakeholder Engagement, Negotiation, Communication
- Status: Free
Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality, Restaurant Management, Product Knowledge, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Competitive Analysis
Skills you'll gain: NoSQL, Data Warehousing, SQL, Apache Hadoop, Extract, Transform, Load, Apache Airflow, Data Security, Linux Commands, Data Migration, Database Design, Data Governance, MySQL, Apache Spark, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Shell Script, Database Architecture and Administration, Cloud Storage
Infosec
Skills you'll gain: Security Management, Cyber Governance, IT Management, Cybersecurity, Cyber Security Strategy, Cyber Risk, Cyber Security Policies, Security Strategy, Key Performance Indicators (KPIs), Technical Communication, Risk Management, Corporate Communications, Communication, Change Management
Skills you'll gain: Malware Protection, Identity and Access Management, Incident Response, Cybersecurity, Threat Modeling, Computer Security Incident Management, Network Security, Threat Management, Threat Detection, Cyber Attacks, Authentications, Distributed Denial-Of-Service (DDoS) Attacks, Security Awareness, Security Controls, Authorization (Computing), Multi-Factor Authentication, Human Factors (Security)
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Artificial Intelligence, Personalized Service, Expense Management, Artificial Intelligence and Machine Learning (AI/ML), Creative Thinking, Productivity Software, Digital Transformation, Business Process Automation, Applied Machine Learning, Creative Problem-Solving, Expense Reports, Innovation, Natural Language Processing, Test Case, Scenario Testing, Technical Communication, Data Analysis
In summary, here are 10 of our most popular service management courses
- Introduction to Project Management : IBM
- IBM Business Analyst: IBM
- Introduction to Marketing: University of Pennsylvania
- Church Administration: Human Resources: Duke University
- Cloud Application Development Foundations: IBM
- Business Analytics: University of Pennsylvania
- What Are Service-Level Agreements (SLAs)?: Coursera Instructor Network
- Food & Beverage Management: Università Bocconi
- IBM Data Architect: IBM
- Management: Infosec