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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • A

      Amazon Web Services

      AWS Cloud Technology Consultant

      Skills you'll gain: Amazon CloudWatch, Software Development Life Cycle, Infrastructure as Code (IaC), Operational Excellence, CI/CD, AWS CloudFormation, Software Architecture, AWS Identity and Access Management (IAM), Scripting, Amazon DynamoDB, Professional Networking, Amazon Web Services, Amazon S3, Extract, Transform, Load, Amazon Elastic Compute Cloud, Network Troubleshooting, Cloud Management, Data Management, Problem Solving, Teamwork

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.7K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Introduction to Financial Accounting

      Skills you'll gain: Accrual Accounting, Financial Reporting, Financial Accounting, Financial Statements, Financial Statement Analysis, Cash Flows, Balance Sheet, Accounting, Financial Analysis, Generally Accepted Accounting Principles (GAAP), Bookkeeping, Income Statement, Revenue Recognition

      4.7
      Rating, 4.7 out of 5 stars
      ·
      8.4K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Università Bocconi

      Private Equity and Venture Capital

      Skills you'll gain: Private Equity, Business Valuation, Investment Management, Entrepreneurship, Entrepreneurial Finance, Financial Management, Financial Analysis, Tax Laws, Due Diligence, Contract Negotiation, Law, Regulation, and Compliance

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8.8K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Product Manager

      Skills you'll gain: Agile Software Development, Product Management, New Product Development, Product Lifecycle Management, Agile Methodology, Product Strategy, Financial Analysis, Product Roadmaps, Product Development, Product Planning, Agile Project Management, Team Performance Management, Usability Testing, Project Management Life Cycle, Innovation, Agile Product Development, Market Analysis, Stakeholder Management, Business Planning, Leadership

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.7K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Tools for Data Science

      Skills you'll gain: Jupyter, Data Analysis Software, Data Visualization Software, Statistical Programming, R Programming, Computer Programming Tools, Data Science, GitHub, Machine Learning, Collaborative Software, Query Languages, Cloud API, Application Programming Interface (API), IBM Cloud, Open Source Technology, Git (Version Control System), Data Management, Python Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      30K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Santa Cruz

      C, Go, and C++: A Comprehensive Introduction to Programming

      Skills you'll gain: Go (Programming Language), C++ (Programming Language), Debugging, C (Programming Language), Data Structures, Object Oriented Programming (OOP), Software Design Patterns, Programming Principles, Computer Programming, Command-Line Interface, Unit Testing, Algorithms, Program Development, Graph Theory, Software Technical Review, Software Testing, Artificial Intelligence, Integration Testing, Game Design, Integrated Development Environments

      4.5
      Rating, 4.5 out of 5 stars
      ·
      9.5K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Introduction to AI

      Skills you'll gain: Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Applied Machine Learning, Automation, Human Machine Interfaces, Innovation, Critical Thinking

      4.9
      Rating, 4.9 out of 5 stars
      ·
      2.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      AWS Fundamentals

      Skills you'll gain: Amazon CloudWatch, Amazon Web Services, AWS Identity and Access Management (IAM), Amazon DynamoDB, Amazon S3, Amazon Elastic Compute Cloud, Serverless Computing, Load Balancing, Cloud Computing Architecture, Cloud Solutions, Cloud Storage, Solution Architecture, Hybrid Cloud Computing, Scalability, User Accounts, Data Migration, Cloud Security, Cloud Infrastructure, Cloud Management, Cloud Computing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.5K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Santa Cruz

      Coding for Everyone: C and C++

      Skills you'll gain: C++ (Programming Language), Debugging, C (Programming Language), Object Oriented Programming (OOP), Software Design Patterns, Programming Principles, Data Structures, Computer Programming, Algorithms, Command-Line Interface, Program Development, Graph Theory, Software Technical Review, Artificial Intelligence, Game Design, Data Storage, File Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      9.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Akamai Technologies, Inc.

      Akamai Customer Consulting and Support

      Skills you'll gain: Security Management, Network Troubleshooting, General Networking, File Management, Cascading Style Sheets (CSS), Computer Security Incident Management, Network Administration, Authentications, Query Languages, Operating Systems, Web Design and Development, User Accounts, Scripting Languages, Database Design, Animations, Data Manipulation, Data Structures, Python Programming, Software Development, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      280 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Tools of the Trade: Linux and SQL

      Skills you'll gain: Relational Databases, Databases, Operating Systems, Linux, Linux Commands, SQL, Command-Line Interface, File Systems, Authorization (Computing), User Accounts

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Analysis with Python

      Skills you'll gain: Data Wrangling, Predictive Modeling, Exploratory Data Analysis, Data Manipulation, Data Import/Export, Statistical Modeling, Data Analysis, Data Visualization, Regression Analysis, Visualization (Computer Graphics), Predictive Analytics, Data Cleansing, Correlation Analysis, Statistical Analysis, Pandas (Python Package), Machine Learning Methods, Descriptive Statistics, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      19K reviews

      Intermediate · Course · 1 - 3 Months

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    1…111213…245

    In summary, here are 10 of our most popular technical support courses

    • AWS Cloud Technology Consultant: Amazon Web Services
    • Introduction to Financial Accounting: University of Pennsylvania
    • Private Equity and Venture Capital: Università Bocconi
    • IBM Product Manager: IBM
    • Tools for Data Science: IBM
    • C, Go, and C++: A Comprehensive Introduction to Programming: University of California, Santa Cruz
    • Introduction to AI: Google
    • AWS Fundamentals: Amazon Web Services
    • Coding for Everyone: C and C++: University of California, Santa Cruz
    • Akamai Customer Consulting and Support: Akamai Technologies, Inc.

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