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Results for "it service management"
Macquarie University
Skills you'll gain: Microsoft Excel, Dashboard, Excel Formulas, Spreadsheet Software, Data Visualization, Excel Macros, Data Validation, Data Analysis Expressions (DAX), Data Cleansing, Data Modeling, Business Intelligence, Financial Modeling, Workflow Management, Data Management, Microsoft 365, Consolidation, Data Integrity, Data Entry, Business Reporting, Productivity Software
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interpersonal Communications
University of Pennsylvania
Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Finance, Human Capital, Go To Market Strategy, Process Analysis, Branding, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Operational Performance Management, Consumer Behaviour, Leadership and Management, Marketing Planning, Peer Review, Analysis
Illinois Tech
Skills you'll gain: Linux, System Monitoring, Linux Administration, Linux Commands, Linux Servers, Command-Line Interface, User Accounts, Operating Systems, Package and Software Management, Service Management, System Configuration, Graphical Tools, File Management
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
Skills you'll gain: Private Cloud, Red Hat Enterprise Linux, Linux Administration, Linux, Package and Software Management, Linux Servers, Linux Commands, Command-Line Interface, IBM Cloud, User Accounts, Cloud Management, Virtual Machines, Infrastructure As A Service (IaaS), Open Source Technology, File Management, Systems Administration, Cloud Infrastructure, Virtualization, Cloud Computing, Virtualization and Virtual Machines
University of California, Irvine
Skills you'll gain: Conflict Management, Active Listening, Intercultural Competence, Cultural Diversity, Communication Strategies, Interpersonal Communications, Cultural Sensitivity, Communication, Stakeholder Management, Teamwork, Cooperation, Emotional Intelligence, Behavior Management, Relationship Management, Collaboration, Portfolio Management, Organizational Effectiveness, Empathy, Discussion Facilitation, Knowledge Transfer
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
Skills you'll gain: Command-Line Interface, Desktop Support, Operating Systems, System Support, Microsoft Windows, Technical Support, Mac OS, Network Security, Linux, Mobile Security, Firewall, System Configuration, Software Installation, Network Administration, Malware Protection, Encryption
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Amazon S3, Scalability, Scripting, Cloud Infrastructure, Web Applications
- Status: Free
Yale University
Skills you'll gain: Psychology, Mental and Behavioral Health Specialties, Psychiatry, Mental Health, Human Development, Human Learning, Social Sciences, Psychotherapy, Behavioral Health, Sociology, Creativity, Non-Verbal Communication
Johns Hopkins University
Skills you'll gain: Electronic Medical Record, Patient Safety, Health Information Management and Medical Records, Personally Identifiable Information, Encryption, Help Desk Support, Desktop Support, System Support, End User Training and Support, Healthcare Industry Knowledge, Decision Support Systems, Health Care Procedure and Regulation, Computerized Physician Order Entry, Data Security, Health Care, Technical Support, Cyber Attacks, Health Systems, Patient Education and Support, Patient Registration
In summary, here are 10 of our most popular it service management courses
- Excel Skills for Business: Macquarie University
- CVS Health Retail Customer Service: CVS Health
- Business Foundations: University of Pennsylvania
- Linux OS - Master's: Illinois Tech
- CVS Health Call Center Customer Service: CVS Health
- Linux and Private Cloud Administration on IBM Power Systems: Red Hat
- Conflict Management: University of California, Irvine
- Introduction to Customer Service: CVS Health
- Core 2: OS, Software, Security and Operational Procedures: IBM
- AWS Cloud Support Associate: Amazon Web Services